Lucy Cote
Merrimack
Summary
Working in a high-volume, fast-paced environment while maintaining high customer satisfaction, I am knowledgeable of menu items and allergy-friendly recommendations. I also solve customers' complaints positively and create kind relationships with regular customers.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server/Manager
Sweet Ginger
11.2020 - 01.2025
- Served 8-10 tables at a time
- Handled guest complaints positively and gave appropriate compensation
- Trained servers on order management, food service quality, and how to create a positive customer experience
- Bussed and reset tables to keep dining room and work areas clean.
- Aided in clear communication between service and kitchen staff
Education
Bachelor of Science - Nursing
Plymouth State University
Plymouth, NH05-2027
High School Diploma -
Merrimack Highschool
Merrimack, NH05-2023
Skills
- Crew coordination
- Menu memorization
- Service prioritization
- Exceptional customer service
- Multitasking and organization
- Shift management
Certification
- CPR (adult and infant) Training - expires 2027
Timeline
Server/Manager
Sweet Ginger
11.2020 - 01.2025
Bachelor of Science - Nursing
Plymouth State University
High School Diploma -
Merrimack Highschool
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