Enthusiastic and reliable server who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Managed all payouts and register responsibilities, as well as maintained the set amount of cash in the register.
· Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
· Answering phone calls for take-out and deliveries
· Worked closely with shift manager to solve problems and handle customer concerns.
· Worked with POS system to place orders, manage bills, and handle complimentary items.
· Set a positive tone for the entire dining experience as first point of contact for incoming guests.
Customer relations
POS Systems
Telephone skills
Multi-tasking
Time management
Organization
Communication
Adaptability
Empathy