Luis Amaya-Baylon
Trader Joe's
Ladera Ranch
7
years of professional experience
Experienced crew member of 4 years with a strong background in customer service and team collaboration. Skilled in training and mentoring new employees, ensuring operational efficiency, and maintaining high standards of cleanliness and organization.
Work History
Crew Member
4 Years 3 Months- Responsible for the forecasting of the store, specifically the meat section and the dairy/egg section
- Delivered exceptional customer service consistently over 4 years, building long-term relationships with regular customers and creating a welcoming store environment
- Developed deep product knowledge across all departments including ingredients, origins, dietary options, and seasonal offerings
- Trained and mentored new crew members, sharing 4 years of operational knowledge and company culture
- Stocked, rotated, and organized merchandise across multiple departments, ensuring shelves were fully stocked and visually appealing
- Operated cash register and processed high volumes of customer transactions accurately including cash, card, and digital payments
- Received and unloaded merchandise shipments, verifying accuracy against inventory records over hundreds of delivery cycles
- Maintained cleanliness and organization of assigned departments and common areas in compliance with food safety regulations
- Demonstrated exceptional reliability and commitment through 4 years of consistent performance and zero gaps in employment
- Collaborated cross-functionally with team members and management to meet daily operational goals in a high-traffic retail environment
Level 3 Associate/Clean up
3 Years 1 Month- Delivered consistent, high-quality customer service in a fast-paced environment, building rapport with diverse clientele
- Trained and onboarded new team members, demonstrating strong communication and interpersonal skills
- Managed cash handling and order accuracy, ensuring transactions were processed correctly and efficiently
- Managed multiple tasks simultaneously under time pressure while maintaining attention to detail
- Upheld health and safety regulations, demonstrating an understanding of rule-based, compliance-driven environments
- Demonstrated reliability, accountability, and professionalism in a team-oriented environment
Education
High School Diploma
Skills
Customer service
Teamwork and collaboration
Multitasking and organization
Time management
Real estate knowledge
Basic math
Product knowledge
Crew leadership
Languages
Spanish
Native or Bilingual
Timeline
Crew Member
Trader Joe's
03.2022 - CurrentRead More
Level 3 Associate/Clean up
In-N-Out Burger
02.2019 - 03.2022Read More
Tesoro High School
High School Diploma
Read More