Summary
Overview
Work History
Education
Skills
Timeline
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Luis Cuesta

Katy,TX

Summary

Personable and dedicated team player with positive attitude and proven skill in time managements and establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Performance-driven Associate with stellar record of accomplishment in connecting with driving remarkable sales and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Overview

3
3
years of professional experience

Work History

Sales Representative

AT&T
Katy, TX
06.2023 - Current
  • Generated new sales leads through cold calling and networking activities.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements to ensure customer satisfaction.
  • Organized client visits, presentations, and product demonstrations.
  • Analyzed customer feedback to improve products and services.
  • Performed regular follow-ups with prospects to close deals in a timely manner.
  • Reviewed monthly performance against targets set by management team.
  • Recognized security protocols to identify fraud and properly handle situations.
  • Conducted market research to identify selling possibilities and evaluate customer needs.
  • Operated register handled cash and processed credit card transactions.
  • Reduced process lags by training employees on best practices and protocols.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.

Sales Canvasser

Momentum Solar
Houston, TX
04.2023 - 06.2023
  • Developed lists of potential areas and buyers to increase success rates.
  • Collaborated with team to develop effective, winning sales strategies.
  • Listened to customers to understand needs and put together optimal solutions.
  • Explained products and prices to customers, demonstrating use of products.

Receiving Unloader

Ross Distribution Center
Katy, TX
05.2022 - 03.2023
  • Operated forklifts, lift gates and pallet jacks with focus on safety and efficiency.
  • Labeled packages and pallets to ensure efficient identification of items.
  • Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
  • Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.
  • Protected items by wrapping in cling film, padded moving blankets and tape.

Customer Service Associate and Sales Associate

Perfume Unlimited
Katy, TX
08.2021 - 04.2022
  • Recommended and initiated product offerings to meet customer changing needs.
  • Used collateral material and documents to share information about services, products and promotions.
  • Performed needs analysis and presented options based on findings to help customers make decisions.
  • Maintained customer privacy and protected company operations by keeping information private and confidential.
  • Used suggestive selling techniques to promote add-on sales.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Education

Associate of Arts - Business Administration

Lone Star College System
Cypress, TX

Skills

  • Time Management
  • Creative Problem Solving
  • Calm and Professional Under Pressure
  • Multitasking and Prioritization
  • Bilingual Spanish and English
  • Patient and Empathetic
  • Hardworking
  • Fast Learner
  • Physical Strength and Stamina
  • Decision Making
  • Safety Protocols
  • Strong Math Skills
  • Inventory Tracking

Timeline

Sales Representative

AT&T
06.2023 - Current

Sales Canvasser

Momentum Solar
04.2023 - 06.2023

Receiving Unloader

Ross Distribution Center
05.2022 - 03.2023

Customer Service Associate and Sales Associate

Perfume Unlimited
08.2021 - 04.2022

Associate of Arts - Business Administration

Lone Star College System

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Luis Cuesta