Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Luis Miguel Villanueva

Laguna Hills,CA

Summary

Enthusiastic and reliable professional takes pride in providing excellent
customer service and creating memorable dining experiences for
restaurant customers. Skilled in anticipating customer needs, addressing
complaints and resolving issues in a timely manner. Maintains focus and
positive attitude in stressful situations and high-volume environments.

Overview

3
3
Languages
7
7
years of professional experience

Work History

Server

California Pizza Kitchen
Irvine, California
03.2021 - Current
  • Explained menu options to guests, offered personalized suggestions, and took orders for food and beverages, enhancing guest satisfaction.
  • Took orders from customers accurately and in a timely manner.
  • Delivered food orders promptly and courteously.
  • Coordinated with kitchen staff to efficiently manage guest requests and modifications, ensuring timely service.
  • Provided exceptional service to high volume of daily customers, contributing to a positive dining experience.
  • Maintained clean tables, dining areas, and service stations.
  • Operated POS terminals to input orders, split bills, and calculate totals.

Server

Senior Resource Group
Laguna Woods, California
05.2019 - 04.2021
  • Communicated dining orders to kitchen staff, highlighting special requests and dietary restrictions.
  • Responded to customer inquiries, recommended menu items, and recorded order details.
  • Quickly and clearly communicated dining orders to kitchen staff.
    directing attention to special requests or dietary restrictions.

Education

Bachelor of Arts - Game And Interactive Media Design

California State University, Fullerton
Fullerton, CA
06-2025

Associate of Arts - Fine Arts

Saddleback College
Mission Viejo, CA
06-2022

High School Diploma -

Laguna Hills High School
Laguna Hills, CA
06-2020

Skills

  • Menu knowledge
  • POS systems
  • High volume dining
  • Safe food handling
  • Dietary restrictions
  • Guest engagement
  • Multitasking
  • Time management
  • Task prioritization
  • Problem solving
  • Attention to detail

Languages

English
Native/ Bilingual
Tagalog
Native/ Bilingual
Cebuano
Native/ Bilingual

Timeline

Server

California Pizza Kitchen
03.2021 - Current

Server

Senior Resource Group
05.2019 - 04.2021

Bachelor of Arts - Game And Interactive Media Design

California State University, Fullerton

Associate of Arts - Fine Arts

Saddleback College

High School Diploma -

Laguna Hills High School
Luis Miguel Villanueva