Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Luiz Alencar

Shelton,WA

Summary

Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills. Positive, adaptable, and reliable. Has strong commitment to teamwork and especially customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.

Overview

2
2
years of professional experience

Work History

Crew Member

Taco Bell
07.2024 - Current
  • Delivered exceptional customer service by efficiently processing orders and addressing inquiries.
  • Collaborated with team members to maintain cleanliness and organization in dining and kitchen areas.
  • Assisted in training new crew members on operational procedures and safety protocols.
  • Operated kitchen equipment safely while preparing food items according to standard recipes.
  • Worked front counter, drive-thru and other areas.
  • Took orders with accuracy and upselling while simultaneously cashing out and collecting payments.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Promoted a positive work environment through effective communication and teamwork among staff members.

Kitchen Hand

Auburn Adventist Academy
08.2023 - 06.2024
  • Supported team in adhering to food safety and hygiene standards during daily operations.
  • Provided excellent customer service, addressing fan inquiries and concerns promptly.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Helped in costumer service by addressing any issues brought up by other students & guests.
  • De-escalated agitated costumers and provided quick service to solve their issues.
  • Managed hundreds of students in rush times coordinating lunch lines and ensuring everyone received a meal.

Education

High School Diploma -

Shelton High School
Shelton Washington
06.2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Clear communication
  • Problem-solving
  • Cash handling
  • Attention to detail
  • Customer engagement
  • Taking orders
  • Flexible schedule
  • Basic math

Languages

English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Professional Working

Timeline

Crew Member

Taco Bell
07.2024 - Current

Kitchen Hand

Auburn Adventist Academy
08.2023 - 06.2024

High School Diploma -

Shelton High School