Luke Couch
Chelsea,AL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Adept in interpersonal relations and situational awareness.
Overview
4
4
years of professional experience
Work History
Sales Representative
La Dolce Vita
2020.05 - 2021.08
- Handled returns or exchanges efficiently while preserving customer loyalty through courteous assistance and fair resolution practices.
- Participated in ongoing product training sessions, ensuring a comprehensive understanding of offerings to better assist customers.
- Increased customer satisfaction by addressing and resolving issues promptly and professionally.
Warehouse Manager
PRADCO
2020.03 - 2020.05
- Collaborated with manufacturing and supply chain management.
- Contributed to smooth operations by assisting with the accurate receipt, storage, and dispatch of goods.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Assisting with returns and exchanges to restore customer confidence and prevent loss of business.
Horticulturist
Self Employed
2018.05 - 2019.08
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Delivered services to customer locations within specific timeframes.
- Provided professional services and support in a dynamic work environment.
- Improved customer satisfaction by providing personalized recommendations on plant selection and care based on individual needs.
Camp Counselor
Camp Maranook
2017.12 - 2018.12
- Evaluated campers' progress and provided feedback to parents.
- Promoted camper growth through individualized attention, mentorship, and skill-building opportunities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Education
Bachelor in Business Administration -
Belhaven University
01.2023
Vestavia Hills High School
05.2019
Skills
- Building rapport
- Engaging with Diverse Customers
- Networking
- Customer Service
- Organization
- Teamwork and Collaboration
- Calm Under Pressure
- Flexible and Adaptable
Activities and Interests
Belhaven University Basketball Team Member (2019-2023)
- Freshman year (2019): ASC second team all conference, conference freshman of the year, NCAA All freshman team
- Sophomore year (2020): ASC second team all conference (basketball)
- Junior year (2021): ASC first team all conference (basketball), all conference team (golf)
- Senior year (2022): CCS first team all conference (basketball)
- Grad year (2023): CCS first team all conference
- 2nd all time points scored in School history
- 2nd all time 3 pointers made
- 1st all time free throw percentage
- 1st all time made free throws made
Belhaven University Golf Team Member (2019-2024)
- 2023-24: First team all conference
Timeline
Sales Representative
La Dolce Vita
2020.05 - 2021.08
Warehouse Manager
PRADCO
2020.03 - 2020.05
Horticulturist
Self Employed
2018.05 - 2019.08
Camp Counselor
Camp Maranook
2017.12 - 2018.12
Bachelor in Business Administration -
Belhaven University
Vestavia Hills High School
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