Luke Thykeson
Thousand Oaks,CA
Summary
Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits.
Overview
2
2
years of professional experience
Work History
Cashier Team Lead
Ranch Hand BBQ
Thousand Oaks, CA
01.2023 - Current
- Processed refunds and exchanges according to company policy.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Conducted inventory audits to ensure accuracy of product levels in the register area.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Assisted customers with locating items within the store when requested.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Answered customers' questions and provided information on store procedures or policies.
- Answered customer questions and provided store information.
- Inventoried stock and placed new orders to maintain supplies for expected demand.
- Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
Curiosity Clerk
Sprouts
Thousand Oaks, CA
04.2023 - 10.2023
- Delivered messages and ran errands.
- Trained staff members to perform work activities and use computer applications.
- Inventoried and ordered materials, supplies and services.
Ice Cream Server
Coaches
Thousand Oaks, CA
02.2022 - 01.2023
- Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.
- Checked expiration dates on products to ensure freshness.
- Managed POS register to complete customer transactions.
- Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
- Memorized menu items, identifying allergens to streamline service to customers.
- Maintained safe food handling practices to prevent germ spread.
Education
High School Diploma -
Newbury Park High School
Newbury Park, CA06-2024
Skills
- POS System
- Policy Enforcement
- POS System Operation
- Online Order Picking
- Customer Service
- Store Opening and Closing
- Cash Drawer Reconciliation
- Team Leadership
- Heavy Lifting
- Flexible Schedule
- Workflow Coordination
- Merchandising Guidelines
- Loss Prevention
- POS Systems
- Cash Handling
- Safety Rules
Contacts
- Lisa (805) 490-0513 Coaches Ice Cream Manager
- Laura (805 402 - 1768 Owner of coaches
- Gina Forster (805) 433-4830
Timeline
Curiosity Clerk
Sprouts
04.2023 - 10.2023
Cashier Team Lead
Ranch Hand BBQ
01.2023 - Current
Ice Cream Server
Coaches
02.2022 - 01.2023
High School Diploma -
Newbury Park High School
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