Luna Hopkins
Olympia,WA
Summary
Hello, I am seeking a position food service restaurant management industry. I have experience serving customers food in high pressure situations, during covid I worked at a McDonalds that would be backed up for hours. I am enthusiastic about helping others.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Member
McDonalds
Lacey, WA
09.2022 - 06.2023
- Provided exceptional customer service by greeting and assisting customers promptly.
- Operated kitchen equipment efficiently, ensuring food safety and quality standards were met.
- Collaborated with team members to prepare and assemble menu items accurately.
- Maintained cleanliness of dining and kitchen areas, adhering to hygiene regulations.
- Assisted in inventory management by restocking supplies as needed during shifts.
- Handled cash transactions accurately, processing payments with attention to detail.
- Adapted quickly to changing tasks during peak hours, ensuring smooth operations.
- Supported training of new crew members on operational procedures and customer service techniques.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
High School Diploma -
North Thurston High School
LaceyHigh School Diploma -
South Puget Sound Community College
Olympia, WASkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Managing orders under pressure
- Taking orders
- Problem-solving
- Clear communication
- Cash handling
- Attention to detail
- Customer engagement
- Integrity and honesty
Accomplishments
Patrol leader and Eagle Scout.
Certification
Drivers License
Food Handlers Certificate
Amateur Radio Extra Class
Mediation Training
Timeline
Crew Member
McDonalds
09.2022 - 06.2023
High School Diploma -
North Thurston High School
High School Diploma -
South Puget Sound Community College