Lut Young
Philadelphia,Pennsylvania
Summary
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Overview
2
2
years of professional experience
Work History
Crew Member
Chick-fil-A
Philadelphia, PA
03.2024 - 01.2025
- Worked front counter and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and leaders.
- Reason for Leaving: Moving away for school.
Customer Service Cashier
Sardi’s Pollo a La Brasa
Philadelphia, PA
03.2023 - 06.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Reason For Leaving: Better opportunities elsewhere.
Education
Bachelor Of Engineering - Petroleum And Natural Gas Engineering
Pennsylvania State University
University Park, PASkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cash handling
- Problem-solving
- Customer engagement
- Cleaning and sanitizing
- Flexible schedule
Accomplishments
- Freshman of the Month - Black Male Leadership Symposium
- Rookie of the Year - Penn State Black Caucus
Timeline
Crew Member
Chick-fil-A
03.2024 - 01.2025
Customer Service Cashier
Sardi’s Pollo a La Brasa
03.2023 - 06.2024
Bachelor Of Engineering - Petroleum And Natural Gas Engineering
Pennsylvania State University