Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lydia Dick

Clayton,Georgia

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Overview

6
6
years of professional experience

Work History

Shift Leader

McDonald's
03.2023 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Trained new employees and delegated daily tasks and responsibilities

CBRN

Army National Guard
02.2019 - Current
  • Certified in 2 levels of hazmat
  • Perform decontamination when in a crisis
  • Run gas chambers and ensure all masks are working properly before any training
  • Identify what is being stored or hauled in different types of containers.

Rural Carrier

USPS
01.2023 - 06.2023
  • Delivered mail along established route in rural areas.
  • Picked up and delivered mail on time each day, taking into consideration weather and road conditions.
  • Maintained accurate records of attempted and missed deliveries as required by post office.
  • Picked up outgoing mail from letter boxes and in person from customers.
  • Signed and received mail with signature requirements upon delivery and loading.
  • Distributed items on time and to correct locations for punctual, professional mail services.
  • Organized mail ahead of delivery runs for correct routing.
  • Secured and properly stored packages for delivery to eliminate damage risks.

Deli Associate

Walmart
06.2021 - 12.2022
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Opened new inventory and rotated stock by dates to maintain freshness.

Jailer

Bartow County Sheriff’s Office
08.2020 - 12.2020
  • Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
  • Documented prisoner identification, charges and inmate disturbance incidents.
  • Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband.
  • Monitored radio transmissions between staff to respond immediately to directions and emergencies.
  • Arranged library visits, work assignments, family visits and counseling appointments for prisoners.
  • Assisted in intake and release of inmates.
  • Conducted security checks of inmates and living areas.

Deli Associate

Ingles
12.2017 - 08.2020
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Greeted customers at counter to fulfill requests and answer questions.

Education

High school Diploma -

Cass High School
White, GA
05.2019

Skills

  • Customer service
  • Punctuality
  • Hard worker
  • Focused
  • Production Reporting
  • Customer Service Management
  • Complaint Resolution
  • Strong Verbal and Written Communication
  • Positive Attitude
  • Professional Appearance

References

Available upon request.

Timeline

Shift Leader

McDonald's
03.2023 - Current

Rural Carrier

USPS
01.2023 - 06.2023

Deli Associate

Walmart
06.2021 - 12.2022

Jailer

Bartow County Sheriff’s Office
08.2020 - 12.2020

CBRN

Army National Guard
02.2019 - Current

Deli Associate

Ingles
12.2017 - 08.2020

High school Diploma -

Cass High School

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