Lydia Dochterman
La Plata,MO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Crew Member
McDonald's
Rexburg, ID
02.2021 - 04.2023
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Maintained an organized work area to ensure efficient operations.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Organized and restocked supplies to support operations and team productivity.
- Drove team success by quickly completing assigned tasks.
Cashier
TRISTAR
Clarksville, TN
04.2022 - 08.2022
- Ensured compliance with all safety regulations within the store environment.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Resolved customer complaints professionally in accordance with company policy.
- Performed other duties as assigned by management.
- Answered customer inquiries regarding store policies and procedures.
- Followed company security procedures for handling large sums of money.
- Stocked shelves with merchandise when needed.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Accepted cash and credit card payments, issued receipts and provided change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Helped customers find specific products, answered questions, and offered product advice.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Counted and balanced cashier drawers.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Built and maintained productive relationships with employees.
Missionary
Church Of Jesus Christ Of Latter Day Saints
Boise, ID
02.2019 - 03.2020
- Conducted outreach activities such as door-to-door visits, street preaching, and distributing religious literature.
- Planned special events for holidays or special occasions that focused on spreading the gospel message.
- Facilitated discussion groups on topics related to faith formation and Christian living.
- Coordinated volunteer activities aimed at helping those in poverty or distress.
- Monitored progress of new converts by visiting them regularly and providing support when needed.
- Met and built relationships with local leaders to boost integration in community and goal achievement.
- Visited with housebound individuals to offer physical assistance, social interaction and emotional support.
Education
High School Diploma -
West Creek High School
Clarksville, TN05-2017
Bachelor of Arts - English
Brigham Young University - Idaho
Rexburg, IDSkills
- Customer Service
- Payment Processing
- Cash Handling
- ID Verification
- Conflict Resolution
- Merchandise Restocking
- POS system operations
- Staff Training
- Currency counting
- Daily Reporting
- Issue Resolution
- Customer service excellence
- Cleaning and sanitizing
- Records Maintenance
- Time management skills
- Patience and Empathy
- Multitasking
- Adaptability
Timeline
Cashier
TRISTAR
04.2022 - 08.2022
Crew Member
McDonald's
02.2021 - 04.2023
Missionary
Church Of Jesus Christ Of Latter Day Saints
02.2019 - 03.2020
High School Diploma -
West Creek High School
Bachelor of Arts - English
Brigham Young University - Idaho