Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Lyla Gomez

Burbank,CA

Summary

Dedicated property manager with a focus on tenant relations and customer satisfaction. Proven ability to enhance tenant experiences through effective communication and adaptability.

Experienced property manager skilled in overseeing daily operations and maintaining high standards. Known for strong critical thinking and communication skills, contributing to increased occupancy rates and tenant satisfaction.

Dynamic professional with extensive experience in property management. Recognized for exceptional customer service and clear communication, successfully resolving tenant issues and fostering lasting relationships.

Overview

25
25
years of professional experience

Work History

Property Manager

Villa Bella LLC
Burbank, CA
07.2005 - Current
  • Oversaw daily operations, ensuring properties maintained high standards of quality and tenant satisfaction.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Cultivated network of reliable contractors and service providers to ensure quick response times for repairs.
  • Conducted thorough tenant screenings to ensure reliable and respectful tenant base.

Caregiver(provider)

In-home Supportive Services (L.A. County)
Tujunga, CA
10.2024 - 11.2025
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Developed personalized care plans in collaboration with healthcare professionals.

Assistant Manager

Sbarro Pizza
Burbank, CA
09.2021 - 10.2024
  • Managed daily operations, ensuring adherence to health and safety standards across the establishment.
  • Resolved customer complaints effectively, fostering a positive dining experience and encouraging feedback loops.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Funeral Arranger

Service Corporation International(Pierce Brothers Valhalla)
North Hollywood, CA
09.2001 - 03.2018
  • Coordinated funeral arrangements to ensure seamless services for families in need.
  • Prepared necessary documentation including obituaries, eulogies, and legal paperwork to simplify the bereavement process for families.
  • Conducted follow-up communication with families to express condolences and offer additional assistance post-funeral, fostering lasting relationships built on trust and understanding.
  • Collaborated with families to customize memorial services reflecting individual preferences and cultural traditions.
  • Coordinated transportation logistics for both the deceased and attending family members, alleviating stress during a difficult time.

Education

No Degree - General Studies

Mt. San Antonio College
Walnut, CA

High School Diploma -

Garden Grove Adult Education
Garden Grove, CA

Skills

  • Property management
  • Payment collection
  • Customer service-focused
  • Staff management
  • Administrative support
  • Maintenance scheduling
  • Valid CA driver's license
  • Property showing

Interests

  • I participate in low-impact exercises to strengthen core muscles
  • Passionate about balancing physical health with mental and emotional wellness
  • Participating in fundraising events to support local charities, schools, or community projects
  • Enjoy experimenting with different ingredients and flavors in the kitchen
  • Growing herbs, vegetables, or fruits in home gardens
  • Learning new cooking techniques and expanding my culinary skills
  • Baking
  • I like trying new recipes and food trends
  • Gardening

Timeline

Caregiver(provider)

In-home Supportive Services (L.A. County)
10.2024 - 11.2025

Assistant Manager

Sbarro Pizza
09.2021 - 10.2024

Property Manager

Villa Bella LLC
07.2005 - Current

Funeral Arranger

Service Corporation International(Pierce Brothers Valhalla)
09.2001 - 03.2018

No Degree - General Studies

Mt. San Antonio College

High School Diploma -

Garden Grove Adult Education