Summary
Overview
Work History
Education
Skills
Service Experience
Awards
Personal Information
Timeline
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Lyndi Copple

Lyndi Copple

Grand Haven,MI

Summary

Hospitality professional prepared to elevate guest service standards in dynamic environment. Background in managing high-volume guest interactions and enhancing customer satisfaction. A collaborative team player committed to flexible problem-solving and achieving organizational goals. Proficient in communication and conflict resolution.

Overview

3
3
years of professional experience

Work History

Lead Hostess

Notos at the Bilmar Restaurant
01.2022 - Current
  • 2 yr Full time employee
  • Promoted to lead hostess on week 3
  • Promoted to expediter
  • Worked closely with owners, management and guests

Education

Class of 2024 -

Grand Haven High School
Grand Haven, MI

Bachelor of Arts - Clinical Psychology

College of Charleston
Charleston, SC
05-2028

Skills

  • Exceptional communication
  • Phone etiquette
  • Food safety awareness
  • Team management
  • Guest relations
  • Task delegation
  • Policy enforcement
  • Brand representation
  • Marketing support
  • Dispute mediation
  • Strong leadership
  • Customer service
  • Effective multitasking

Service Experience

  • National Honor Society, Member, 01/21-05/24
  • Best Pals Animal Rescue Center, Volunteer, 01/22-Present
  • Kids Food Basket, Volunteer, 01/22
  • Lakeshore Youth Leadership Project, Participant: 09/21-06/22
  • Pay It Forward Class, Participant: 01/24-05/24

Awards

  • Honorable Mention Award for Informative Feature, Michigan Interscholastic Press Association, 2023
  • "AB" Honor Roll, Grand Haven High School, 2020-2022
  • "AB" Honor Roll, Grand Haven High School, 2022-2024
  • National Honors Society, Grand Haven High School, High Academic Honors
  • Academic Recipient, College of Charleston
  • University of Delaware Provost Scholarship, $48,000
  • College of Charleston Merit Scholarship Award
  • Distinguished Academic Leadership Recipient

Personal Information

Hobbies: Animals, Travel and Culture, Writing and Journalism, Literacy, Political Science, Music, Yoga, Fashion

Passions: Community Service, Advocacy, Psychology, Child Care, Sociology, Social Justice

Timeline

Lead Hostess

Notos at the Bilmar Restaurant
01.2022 - Current

Class of 2024 -

Grand Haven High School

Bachelor of Arts - Clinical Psychology

College of Charleston
Lyndi Copple