Lyndie Armodia
Aiea,Hawaii
Summary
Detail-oriented office manager with over 10 years of experience in dental practice operations. Expertise in record maintenance, customer service, and problem-solving, ensuring smooth workflow and high patient satisfaction.
Overview
2027
2027
years of professional experience
Work History
Office Manager
Lloyd Hataishi DDS
Aiea, HI
2016 - Current
- Managed daily office operations to ensure smooth workflow in dental practice.
- Coordinated patient appointments and maintained scheduling for optimal efficiency.
- Oversaw inventory management and ordered office supplies as needed.
- Assisted in billing and insurance claims processing for timely payments.
- Maintained patient records and ensured confidentiality compliance at all times.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Maintained adequate supply levels to facilitate uninterrupted workflow in the office. and placed new supply orders.
- Maintained confidential records relating to personnel matters.
- Handled customer concerns effectively to enhance service quality and client retention. or answered customers' questions.
- Coded and entered daily invoices with in-house accounting software.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Reviewed files and records to obtain information and respond to requests.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Dental Assistant
Lloyd Hataishi DDS
Aiea, HI
2015 - 2016
Dental Assitant
Eduardo Manapat DDS
Aiea, HI
2013 - 2014
- Coordinated procedural support by maintaining ready, sterile instruments for dental treatment.
- Managed treatment room preparation through cleaning, organization, and supply setup.
- Maintained patient records with timely updates to support accurate clinical documentation.
- Monitored supply stock and restocked materials to keep operations running efficiently.
Education
Clinical Medical Assistant
Hawaii Medical College
Honolulu, HI2012-01
High School Diploma -
Pearl City High School
Pearl City2011-01
Skills
- Patient scheduling
- Billing processing
- Record maintenance
- Inventory control
- Office management
- Front desk operations
- Data entry accuracy
- Bookkeeping
- Problem solving
- Conflict resolution
- Detail orientation
- Customer service
Timeline
Office Manager
Lloyd Hataishi DDS
2016 - Current
Dental Assistant
Lloyd Hataishi DDS
2015 - 2016
Dental Assitant
Eduardo Manapat DDS
2013 - 2014
Clinical Medical Assistant
Hawaii Medical College
High School Diploma -
Pearl City High School