Ianna Johnson
Brooklyn,MD
Summary
Dynamic professional with experience at Wendy's and the University of Maryland Medical System, excelling in customer service and team training. Proven ability to manage inventory effectively while maintaining high standards of organization. Committed to continuous learning and delivering exceptional support to enhance operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
Wendy's
Glen Burnie, MD
01.2021 - 08.2022
- Trained new team members in cash register operation, stock procedures, and customer services.
- Kept drive-thru station well-stocked and organized to meet customer needs.
- Welcomed customers, offering assistance to help find store items.
- Took orders, prepared foods and processed payments in full-service establishment.
- Counted and balanced cashier drawers.
- Helped keep business clean during downtime by washing and disinfecting kitchen areas.
- Completed opening, closing and shift change tasks by following company guidelines.
- Prepared drive-thru station for next shift by refilling napkins, lids and straws at window.
- Greeted patrons, speaking clearly to take orders and give details about food items.
Front Desk Receptionist
University Of Maryland Medical System
Baltimore, MD
06.2020 - 08.2020
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Greeted customers, answered general questions and directed to appropriate locations.
- Performed data entry tasks accurately and efficiently.
- Greeted patients upon arrival and provided assistance as needed.
- Managed inventory, ensuring adequate stock levels and timely procurement of supplies.
Education
Some College (No Degree) - Business Administration
University of Maryland, Eastern Shore
Princess Anne, MDSkills
- Customer service
- Cash register operation
- Data entry
- Inventory management
- Team training
- Time management
- Willingness to learn
Affiliations
- Varsity High School Volleyball
Certification
- Certified lash tech
References
References available upon request.
Timeline
Crew Member
Wendy's
01.2021 - 08.2022
Front Desk Receptionist
University Of Maryland Medical System
06.2020 - 08.2020
Some College (No Degree) - Business Administration
University of Maryland, Eastern Shore
Similar Profiles
Terrance ScottTerrance Scott
Crew Member at Wendy'sCrew Member at Wendy's
Yejide Adeniyi KosokoYejide Adeniyi Kosoko
Crew Member at Wendy'sCrew Member at Wendy's
Marquise RollinsMarquise Rollins
Team Member at Wendy'sTeam Member at Wendy's
Hannah GreenHannah Green
Crew Member at Wendy'sCrew Member at Wendy's
John BrownJohn Brown
Warehouse Foreman at Builders FirstSourceWarehouse Foreman at Builders FirstSource