Lyric Aragon
Mesa,CO
Summary
Proactive Lead Receptionist and Cashier with extensive experience in customer service, inventory management, and staff training. Skilled in handling multiple phone lines, providing exceptional client interactions, and managing cash transactions accurately. Brings strong organizational skills, client relationship building, and a focus on workplace safety to any role.
Overview
7
7
years of professional experience
Work History
Lead Receptionist
Elite Water And Air Solutions
Tempe, AZ
09.2020 - Current
- Effectively managed multiple phone lines including transferring calls appropriately or taking detailed messages when needed.
- Provided exceptional customer service through effective communication skills via telephone, email correspondence or face-to-face interactions with clients.
- Managed inventory of office supplies, placing orders as necessary to maintain optimal stock levels while minimizing costs.
- Maintained a clean and professional reception area, creating a welcoming environment for clients upon arrival.
- Resolved client issues promptly and professionally, fostering positive relationships and promoting loyalty to the business.
- Trained new receptionists on company policies, software systems, and best practices for exceptional client service delivery.
Cook/Server
All Team Staffing
Tempe, AZ
02.2022 - 07.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Communicated closely with servers to fully understand special orders for customers.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
Cashier
Ross
Denver, CO
06.2018 - 08.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Cashier
Walmart
Lakewood, CO
08.2017 - 01.2018
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Education
High School Diploma -
Alameda International High School
Lakewood, CO05.2018
Skills
- Customer service focus
- Workplace Safety
- Strong Organization
- Client Relationship Building
- Time management expertise
Timeline
Cook/Server
All Team Staffing
02.2022 - 07.2022
Lead Receptionist
Elite Water And Air Solutions
09.2020 - Current
Cashier
Ross
06.2018 - 08.2019
Cashier
Walmart
08.2017 - 01.2018
High School Diploma -
Alameda International High School