MaCaila Clark
Frisco,TX
Summary
Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist
Boys & Girls Club Of Collin County
Frisco, Texas
12.2022 - Current
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
CVS Manager
CVS Pharmacy
Garland, Texas
06.2019 - 10.2021
- Recruited and trained new employees to meet job requirements.
- Delegated work to staff, setting priorities and goals.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Managed inventory levels to meet demand without overstocking, reducing waste.
Cashier Team Lead
QuikTrip
Plano, TX
08.2019 - 04.2020
- Trained new cashiers on proper use of registers and store policies.
- Performed daily opening and closing procedures for the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Scanned, priced, and bagged customer groceries quickly to keep lines moving.
Education
High School Diploma -
Plano East Sr High School
Plano, TX06-2018
Some College (No Degree) - Business Administration
Collin County Community College District
Plano, TXSkills
- Scheduling
- Administrative Support
- Office Management
- Data Entry
- File Management
- Microsoft Office Specialist Certified
- Scheduling appointments
Certification
- CPR Certifications
Timeline
Receptionist
Boys & Girls Club Of Collin County
12.2022 - Current
Cashier Team Lead
QuikTrip
08.2019 - 04.2020
CVS Manager
CVS Pharmacy
06.2019 - 10.2021
- CPR Certifications
High School Diploma -
Plano East Sr High School
Some College (No Degree) - Business Administration
Collin County Community College District
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