Summary
Overview
Work History
Skills
Timeline
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Maci Long

West Des Moines

Summary

Hardworking server/bartender with proven relationship-building and multitasking skills with over 7 years of experience. Successful in delivering quality service in fast-paced environments with high-volumes of patrons. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

7
7
years of professional experience

Work History

Server

Cabo Cantina & Jameson's Irish Pub
04.2024
  • Earned shift lead opportunities based on performance and sales.
  • Created a personalized and memorable experience that lead guests to revisit the venue, thus increasing sales revenue.
  • Monitored guests' alcohol consumption levels to prevent over intoxication.

Bartender / Server

Springbok Bar & Grill
08.2024 - 05.2025
  • Managed cash handling responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele.

Bottle Server

Keys/ Poppy/ Bootsy Bellows
05.2024 - 05.2025
  • Increased overall sales by upselling premium bottles and mixers.
  • Handled high-pressure situations with ease, maintaining professionalism.
  • Organized bottle presentation shows.

Bartender

Alex Theater
06.2023 - 05.2024
  • Provided efficient & friendly service during concerts & theatrical performances to over 700 individuals each event.
  • Increased liquor sales with upselling techniques and thorough knowledge of menu items.

Server

Chess Park Lounge (CLOSED)
01.2024 - 03.2024
  • Successfully managed a high volume of tables, exceeding a 10 table section, in a upscale environment.
  • Effectively presented, uncorked, and served a diverse selection of wines to guests.
  • Catered to large parties of 30 or more guests, providing attentive and personalized service to all attendees.

Server

The Federal Bar / Knitting Factory (CLOSED)
08.2018 - 01.2024
  • Created a welcoming and worthwhile experience resulting in additional regular guests, boosting business revenue.
  • Served events such as, club/dj nights, live music shows, burlesque, weddings, etc.
  • Acted as a team player assisting in seating, bussing, and running food.

Skills

  • Engaging Personality
  • Suggestive Selling
  • Multitasking
  • Conflict Resolution

Timeline

Bartender / Server

Springbok Bar & Grill
08.2024 - 05.2025

Bottle Server

Keys/ Poppy/ Bootsy Bellows
05.2024 - 05.2025

Server

Cabo Cantina & Jameson's Irish Pub
04.2024

Server

Chess Park Lounge (CLOSED)
01.2024 - 03.2024

Bartender

Alex Theater
06.2023 - 05.2024

Server

The Federal Bar / Knitting Factory (CLOSED)
08.2018 - 01.2024

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Maci Long