Mackayla LaPlante
Presque Isle
Summary
Dedicated to supporting emotional, social and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
SaviLinx
10.2020 - 02.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Daycare Teacher
Planet Recess Educational Center
09.2019 - 08.2020
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
Cashier
Walmart
08.2017 - 07.2018
- Restocked and organized merchandise in front lanes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Pizza Shop Floater
Big Cheese Pizza
08.2016 - 08.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
Education
Bachelor of Science - Elementary Education
University of Maine At Presque Isle
Presque Isle, ME05-2026
Skills
- Time management
- Lesson planning
- Strong work ethic
- Problem-solving
- Active listener
- Emotionally supportive
- Approachable
- Parent-teacher communication
- Positive reinforcement
- Classroom management
- Social development activities
- Classroom organization
- Play-based learning
- Efficient under pressure
Timeline
Customer Service Representative
SaviLinx
10.2020 - 02.2021
Daycare Teacher
Planet Recess Educational Center
09.2019 - 08.2020
Cashier
Walmart
08.2017 - 07.2018
Pizza Shop Floater
Big Cheese Pizza
08.2016 - 08.2017
Bachelor of Science - Elementary Education
University of Maine At Presque Isle
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