Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Mackenzie Miller

Lakeland,FL

Overview

9
9
years of professional experience

Work History

Shift Lead

Marco's Pizza
Lakeland, Florida
03.2025 - Current
  • Oversee team operations during designated shifts.
  • Train new employees on proper store procedures and customer service techniques.
  • Prepared and cooked food items, ensuring high standards of quality and presentation.
  • Managed daily financial transactions, including cash handling, and maintaining accurate records.
  • Maintained cleanliness and organization of the store, adhering to health and safety standards.
  • Closed the store at the end of each shift, securing the premises, and ensuring all tasks were completed for the next day.
  • Resolve customer complaints and issues and offer thoughtful solutions to maintain customer satisfaction.

Mail Handler Assistant

United States Postal Service, USPS
Tampa, Florida
11.2022 - 11.2023
  • Accomplished tasks in an efficient and timely manner.
  • Accurately organized mail daily, used machinery to sort through mail, prepared large mail batches for distribution.
  • Adapted to changing priorities in a fast-paced environment effectively.

General Employee

Silvermoon Drive In
Lakeland, Florida
09.2016 - 05.2018
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Operated a cash register to record transactions accurately and efficiently.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.

Dishwasher

Reececliff Family Diner
Lakeland, Florida
01.2017 - 08.2017
  • Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
  • Kept work area clean, dry and free of debris to prevent incidents and accidents.
  • Operated commercial dishwashing machines efficiently.

Education

Bachelor of Arts - History

Stetson University
DeLand, FL
05-2022

High School Diploma -

Tenoroc High School
Lakeland, FL
05-2018

Skills

  • Adaptability
  • Attention to detail
  • Critical thinking
  • Customer service
  • Interpersonal skills
  • Leadership

Accomplishments

  • 1 year of ROTC & Team Leadership
  • Lambda Chi Alpha Fraternity Member & Vice President
  • College Thesis: Play & Quest
  • High School Honors, Advanced Placement, & Dual Enrollment classes.
  • JROTC Member & Leadership
  • JV Football

Timeline

Shift Lead

Marco's Pizza
03.2025 - Current

Mail Handler Assistant

United States Postal Service, USPS
11.2022 - 11.2023

Dishwasher

Reececliff Family Diner
01.2017 - 08.2017

General Employee

Silvermoon Drive In
09.2016 - 05.2018

Bachelor of Arts - History

Stetson University

High School Diploma -

Tenoroc High School

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Mackenzie Miller