Mackenzie Sutherland
Louisville,KY
Summary
Detail-oriented and organized Property Management Professional, effective at managing personnel, property, and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Property Manager
Crestwood Commons Apartments LLC
Crestwood, KY, Kentucky
05.2021 - Current
- Lease up for 216 unit luxury apartments
- Management of new leads, and incoming sales goals
- Consulting with local marketing sources, & local apartment association to increase property visibility
- Analyzes market surveys to assist ownership with setting rents
- Conducts regular marketing and social media outreach
- Handles all HR responsibilities onsite
- Contact: Stephen Edwards
Business Manager
Lincoln Property Company
Louisville, KY
12.2020 - 07.2021
- Dallas based Property Management Company
- Business Manager for 141 unit luxury townhomes & apartments
- Management of financial performance of property by overseeing rents, occupancies and expenditures
- Supervised resident retention, renewal and leasing programs to maintain maximum occupancy
- Oversaw daily leasing paperwork and proper completion of service requests
- Analyzed monthly performance and budget projections, discussed strategies with Regional Property Manager, and completed annual asset business plans and budget forecasts
- Increased market rents to meet and exceed monthly sales goals
- Contact: Jennifer Fuller
Assistant Business Manager
Lincoln Property Company
Louisville, KY
05.2020 - 12.2020
- Dallas based Property Management Company
- Assistant Management & Lease up for 227 unit luxury high rise
- Conducted monthly market reports & evaluated sales tactics to meet budgeted NOI
- Processed Invoices & remitted payments to vendors
- Managed social media & renewals
- Approved/rejected lease documentation
- Handled resident concerns & assisted in event planning
- Contact: Shannon Humphries
Assistant Community Manager
LC Middletown by Lifestyle Communities
Louisville, KY
01.2018 - 05.2020
- Ohio based Property Management Company
- Sales and Customer service responsibilities of 647 unit luxury community
- Supervision & Accountability of 10 positions (Leasing, Maintenance, Grounds)
- Trained new hires & managed employee scheduling
- Performed FMO's & managed delinquency for community
- Conducted weekly market analytics to achieve sales goals
- Conducted regular property walks and inspections
- Oversaw renewal follow-up
- Created onsite leasing materials
- Contact: Mackie Falireas
Education
B.A. -
Eastern Kentucky University
2016
Skills
- Financial Reporting
- Maintenance Oversight
- Complaints Investigation
- Violation Resolution
- Vacancy Marketing
- Operating Cost Tracking
- Decision Making
- Operations Management
- Administrative Leadership
- Tenant and Owner Liaising
- Codes Compliance
- Performance Assessment
Certification
- Certified Apartment Manager - 08/2020 - Present
Timeline
Property Manager
Crestwood Commons Apartments LLC
05.2021 - Current
Business Manager
Lincoln Property Company
12.2020 - 07.2021
Assistant Business Manager
Lincoln Property Company
05.2020 - 12.2020
Assistant Community Manager
LC Middletown by Lifestyle Communities
01.2018 - 05.2020
B.A. -
Eastern Kentucky University
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