Maddix Williams
Mechanicsburg,PA
Summary
Detail-oriented individual with a strong work ethic and a focus on exceptional customer service. Experienced in optimizing the dining experience and maintaining organization in fast-paced environments, committed to supporting team goals and enhancing service delivery.
Overview
3
3
years of professional experience
Work History
server
Chilis Resturant
Mechanicsburg, PA, PA
06.2026 - Current
- Greeted guests at Chili's dining room and presented menus
- Recommended Chilis favorites, specials, and drinks
- Greeted Chili's guests and presented menus with upbeat hospitality.
- Took food and beverage orders using restaurant POS system.
Server
Olive Garden Restaurant
09.2025 - 08.2026
- Delivered exceptional customer service in high-pressure environments, ensuring guest satisfaction and repeat business.
- Managed table assignments efficiently, optimizing workflow during peak dining hours.
- Trained new staff on menu items and service protocols, enhancing team performance and knowledge retention.
- Collaborated with kitchen staff to ensure timely food delivery, maintaining quality standards and presentation.
Server Assistant
Hoolihans
08.2024 - 07.2025
- Assisted servers with timely food and beverage delivery, enhancing guest satisfaction.
- Maintained cleanliness of dining area, ensuring compliance with health and safety standards.
- Collaborated with kitchen staff to streamline food preparation processes for efficiency.
- Supported inventory management by restocking supplies and monitoring stock levels regularly.
- Provided exceptional customer service, promptly addressing guest inquiries and concerns.
FOH Team Member
Santucci's Square Pizza
08.2023 - 08.2024
- Greeted and assisted customers with menu selections and special requests.
- Operated point-of-sale system for accurate order processing and payments.
- Maintained cleanliness and organization of front-of-house areas to enhance customer experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Handled customer inquiries and resolved issues to maintain satisfaction levels.
- Monitored inventory levels of front-of-house supplies, reporting shortages to management.
Education
High School Diploma -
Mechanicsburg Area Senior High
Mechanicsburg, PASkills
- Hospitality service expertise
- Strong work ethic
- Exceptional customer service
- Professional appearance
- Customer service
Timeline
server
Chilis Resturant
06.2026 - Current
Server
Olive Garden Restaurant
09.2025 - 08.2026
Server Assistant
Hoolihans
08.2024 - 07.2025
FOH Team Member
Santucci's Square Pizza
08.2023 - 08.2024
High School Diploma -
Mechanicsburg Area Senior High