Detail-oriented Medical and Health Services Manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Orsini Specialty Pharmacy
Elk Grove Village, IL
01.2023 - Current
Work with patients and families to coordinate their specialty medications
Work with injectable medications and IV infusions
Responsible for scheduling delivery of medications and supplies
Process and verify benefits and pay options
Work with MD offices and infusions centers to coordinate care and infusion schedules
Fill orders, pick supplies and pack shipments
Pharmacy Operations Manager
Walgreens
Downers Grove, IL
04.2005 - 01.2023
Dispensed medications after reviewing and interpreting prescriptions from healthcare providers
Administered vaccines to immunize patients against communicable diseases
Improved organization and supply management policies for medicines and materials
Trained pharmacy interns and newly hired technicians
Oversaw work activities, performance and service quality of pharmacy staff
Communicated with patients with compassion while keeping medical information private
Informed patients and patrons about flu, DTaP and HPV vaccines
Worked closely with store manager to maintain day-to-day operations
Ordered supplies needed for pharmacy and kept tabs on inventory levels
Managed weekly schedules and requests for leave
Ordered inventory on weekly basis to meet anticipated demand and reduce backorders
Assessed safety procedures and federal regulations to maintain pharmacy compliance
Verified prescription information against safety guidelines and insurance limitations to protect patient health and financial interests
Checked accuracy and productivity in performance of operational activities to maintain active pace of pharmacy