MADELINE CATANIA
Ocala
Summary
Dynamic Deli Manager with a proven track record at TooJays, excelling in inventory management and staff training. Enhanced customer satisfaction through innovative promotional strategies and strict food safety compliance, significantly reducing waste. Adept at optimizing kitchen efficiency while fostering a collaborative team environment. Passionate about delivering high-quality culinary experiences.
Professional food service manager with strong background in deli operations. Demonstrates expertise in team collaboration, inventory management, and customer satisfaction. Adept at adapting to changing needs and maintaining high standards to achieve results. Known for reliability, leadership, and excellent communication skills.
Knowledgeable [Desired Position] with solid background in managing deli operations and staff to ensure smooth daily functions. Proven track record of enhancing customer satisfaction and maintaining high standards of food safety and quality. Demonstrated expertise in inventory management and team leadership.
Overview
50
50
years of professional experience
Work History
Deli Manager
Toojays
The Villages, FL
04.2021 - 04.2026
- Oversaw daily operations, ensuring compliance with food safety standards and regulations.
- Managed inventory levels, coordinating with suppliers for timely and efficient stock replenishment.
- Trained and mentored staff on customer service best practices and product knowledge.
- Developed and implemented promotional strategies to enhance deli sales and customer engagement.
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
- Ensured a safe work environment by enforcing strict adherence to health and safety regulations.
- Enhanced customer satisfaction by maintaining high-quality standards for deli products and services.
- Controlled inventory costs by carefully managing portion control and reducing waste.
- Improved efficiency in ordering processes, avoiding stockouts while minimizing overstock situations.
- Optimized staffing levels according to business needs by analyzing daily sales data and adjusting schedules accordingly.
- Maintained high standards of cleanliness and organization, passing all health inspections with outstanding results.
- Coordinated daily operations, ensuring efficient workflow and timely preparation of deli items for customer satisfaction.
- Optimized layout of deli counter for better product visibility and accessibility, enhancing customer shopping experience.
Cook
Windsor Woods Nursing Home
Hudson, Florida
04.2021 - 04.2023
- Supported team members in meal preparation during peak hours.
- Monitored inventory levels for ingredients and supplies.
- Collaborated with staff to improve overall kitchen efficiency.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Showcased excellent knife skills for precise cutting and preparation of various ingredients.
- Developed system for inventory management, reducing waste and cutting costs.
- Managed time effectively to ensure timely meal preparation, even during peak hours.
- Streamlined food preparation process, increasing kitchen productivity.
- Trained new kitchen staff, ensuring they met restaurant's high standards.
- Improved meal presentation with innovative plating techniques, enhancing overall customer satisfaction.
- Conducted regular quality checks on ingredients, ensuring only best were used in meal preparation.
Cook/Kitchen Manager
The Restaurant
Greensboro, NC
04.1996 - 04.2021
- Prepared and cooked menu items to maintain high standards of flavor and presentation
- Managed kitchen inventory, ensuring fresh ingredients were always available
- Trained new kitchen staff on food preparation techniques and safety protocols
- Implemented streamlined cooking processes to enhance kitchen efficiency
- Monitored food safety standards, maintaining compliance with health regulations
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Communicated closely with servers to fully understand special orders for customers.
- Mentored junior cooks in refining culinary skills through hands-on guidance.
- Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
Cook
Saloon Tavern & Restaurant
Norristown, Pennsylvania
04.1976 - 04.1996
- Prepared ingredients following safety and sanitation guidelines.
- Assisted in cooking and plating dishes to meet quality standards.
- Maintained cleanliness of kitchen equipment and work areas.
- Learned to operate kitchen tools, including grills and fryers.
- Adhered to recipes while ensuring consistency in food presentation.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Ensured compliance with all food safety regulations, maintaining record of excellence in health inspections.
Education
High School Diploma -
Norristown Area High School
Norristown, PASkills
- Customer service
- Employee supervision
- Task delegation
- Inventory management
- Food safety compliance
- Staff training
- Product rotation
- Food safety understanding
- Opening and closing procedures
- Safety training
- Food safety
- Cooking
- Production reporting
- Special menu planning
- Food plating and presentation
Timeline
Deli Manager
Toojays
04.2021 - 04.2026
Cook
Windsor Woods Nursing Home
04.2021 - 04.2023
Cook/Kitchen Manager
The Restaurant
04.1996 - 04.2021
Cook
Saloon Tavern & Restaurant
04.1976 - 04.1996
High School Diploma -
Norristown Area High School