Madeline Glass
Boulder,CO
Summary
Motivated server with an engaging personality and flexible approach. Optimistic, friendly, and anticipating customer needs to facilitate pleasurable dining experiences. Dedicated to providing excellent service and creating a positive experience for all customers. Excited to work with team members to create a welcoming atmosphere for guests!
Overview
3
3
years of professional experience
Work History
Server
Pho Thaison
08.2022 - 05.2023
- Served food and beverages in a prompt, efficient manner while focusing attention on customer needs and requests.
- Greeted customers with a smile and assisted them promptly by bringing menus and utensils to the table.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Worked with the POS Toast system to place orders, manage bills, and apply customer discounts.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Addressed customer complaints quickly and professionally.
- Displayed enthusiasm and promoted excellent service to customers.
- Bussed and reset tables to keep the dining room clean and prepared for new customers coming in.
- Followed food safety and sanitation guidelines.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
Cashier/Customer Service Worker
Tony's Pizza
06.2020 - 12.2021
- Greeted customers upon arrival, creating an inviting environment where customers feel welcome.
- Actively listened to customers and handled any questions and concerns promptly.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Managed orders over the phone and in person.
- Performed opening and closing duties, including sweeping, restocking, cleaning the soda machine, and disinfecting countertops.
Education
Associate of Arts - Business
Community College
Longmont, CO05.2024
Skills
- High-Volume Dining
- Greeting and Seating Guests
- Transactions and Cash Handling
- To-Go Order Preparation
- Guest Satisfaction
- Excellent Hospitality Skills
- Table Bussing
- Sanitation and Cleaning
Timeline
Server
Pho Thaison
08.2022 - 05.2023
Cashier/Customer Service Worker
Tony's Pizza
06.2020 - 12.2021
Associate of Arts - Business
Community College
Similar Profiles
JIFFER FERRERJIFFER FERRER
CONSTRUCTION & PAINTER at THAISON BUILDERSCONSTRUCTION & PAINTER at THAISON BUILDERS
Ramel De ChavezRamel De Chavez
Machine Operator Assembler at Thaison Builder And Developer Inc.Machine Operator Assembler at Thaison Builder And Developer Inc.
JONNIE PHIL TONOGANJONNIE PHIL TONOGAN
Mason Flasterer & Tile Setter at Thaison Builder Development IncorporatedMason Flasterer & Tile Setter at Thaison Builder Development Incorporated