Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Madeline Hyde

Grand Junction,CO

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Lead Certified Pharmacy Technician

Advanced Pharmacy Services, LLC
04.2019 - 10.2021
  • Supervised 5 pharmacy technicians and coordinated day-to-day assignments.
  • Assisted and coordinated with onboarding Long Term Care Facilities and Assisted Living Facilities with pharmacy based services.
  • Trained new pharmacy technicians, fostering a supportive learning environment.
  • Trained new pharmacy technicians, fostering a supportive learning environment.
  • Increased pharmacy productivity through effective delegation of tasks among technicians, maximizing team performance.
  • Assisted in audits by maintaining meticulous records of controlled substances transactions and inventory balances.
  • Reduced medication errors, implementing strict quality control measures and double-checking procedures.
  • Supported management efforts to foster a positive workplace culture that prioritized teamwork, professional development opportunities, and open communication.

Inpatient Certified Pharmacy Technician

Intermountain Healthcare
10.2021 - 02.2024
  • Collaborated with nursing staff to address medication-related concerns and provide timely resolutions.
  • Aided in training new pharmacy technicians, serving as a knowledgeable resource for their professional development.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Counted, measured, and compounded medications following standard procedures.
  • Assisted pharmacists in preparing intravenous solutions, ensuring accurate measurements and sterile techniques for optimal patient outcomes.
  • Improved inventory management by conducting regular audits and implementing strategies to help reduce medication waste.

Pharmacy Technician Advanced

Intermountain Healthcare
02.2024 - Current
  • Provided exceptional customer service, fostering positive relationships with both new and established patients.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
  • Conducted patient follow-ups to confirm medication effectiveness and address concerns.
  • Educated patients on medication usage and precautions, enhancing patient understanding and safety.

Education

High School Diploma -

Central High School
Grand Junction
05-2018

Skills

  • Certified pharmacy technician (CPhT)
  • Problem-solving
  • Detail oriented
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Creative thinking
  • Customer service

Certification

  • Certified Pharmacy Technician (CPhT)

Interests

  • Gardening
  • Camping
  • Paddle boarding
  • OHV riding

Timeline

Pharmacy Technician Advanced

Intermountain Healthcare
02.2024 - Current

Inpatient Certified Pharmacy Technician

Intermountain Healthcare
10.2021 - 02.2024

Lead Certified Pharmacy Technician

Advanced Pharmacy Services, LLC
04.2019 - 10.2021

High School Diploma -

Central High School
Madeline Hyde