Madeline Jones
Fayetteville,NC
Summary
Compassionate nursing graduate with strong clinical training and a foundation in patient care. Seeking an RN position to apply evidence-based practices, contribute to a collaborative team, and provide empathetic, high-quality care. Eager to grow in a patient-focused environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Medical Support Assistant
Defense Health Agency
03.2023 - 05.2024
- Communicated daily with patients and medical staff verbally and in writing
- Scheduled appointments, verified eligibility, managed provider calendars
- Maintained knowledge of patient care regulations and clinic policies
Education
Bachelor of Science - Nursing
Fayetteville State University
07.2025
Bachelor of Science - Biology
University of Texas at El Paso
12.2021
Skills
- Detail-oriented
- Medical record assessment
- HIPAA compliance
- Patient communication
Additional Experience
- Education Specialist
- Sitel, Fayetteville, NC
- Apr 2022 – Mar 2023
- Provided customer support and facilitated team meetings
- Managed inventory, card services, and administrative filing
- Operated multi-line phone systems and resolved client inquiries
Certification
- Basic Life Support (BLS)
- American Red Cross — Valid 2024-04 – 2026-04
Timeline
Medical Support Assistant
Defense Health Agency
03.2023 - 05.2024
Bachelor of Science - Biology
University of Texas at El Paso
Bachelor of Science - Nursing
Fayetteville State University
Similar Profiles
Alexis RigheroAlexis Righero
Lead HR Specialist at Civilian Human Resources Agency - Defense Health Agency (DHA)Lead HR Specialist at Civilian Human Resources Agency - Defense Health Agency (DHA)
Katherine McGeoughKatherine McGeough
Human Resources Associate at Department of Defense, Defense Health AgencyHuman Resources Associate at Department of Defense, Defense Health Agency
Yolanda R. Mose'Yolanda R. Mose'
Clinical Training Program Operations Manager at Department of Defense, Defense Health Agency (DHA), J7/Education & Training DirectorateClinical Training Program Operations Manager at Department of Defense, Defense Health Agency (DHA), J7/Education & Training Directorate
Deborah BaileyDeborah Bailey
Licensed Practical Nurse (LPN) at Department of Defense – Defense Health AgencyLicensed Practical Nurse (LPN) at Department of Defense – Defense Health Agency
Carlee RobinsonCarlee Robinson
Veterans Service Representative at Department of Veterans AffairsVeterans Service Representative at Department of Veterans Affairs