Madeline McElroy
Port Orchard
Summary
Dependable team member with a proven track record of punctuality and delivering outstanding customer service. Highly motivated to tackle new challenges and enhance workplace morale. Exhibits a strong work ethic, adaptability, and exceptional communication abilities. Skilled in self-directed tasks and quick learning of new competencies.
Overview
8
8
years of professional experience
Work History
Patient Access Representative
The Doctors Clinic
Silverdale
08.2024 - 01.2025
- Managed incoming faxes related to patient registration processes.
- Maintained confidentiality of patient information in compliance with HIPAA regulations.
- Verified insurance coverage for services provided by the facility.
- Assisted with scheduling outpatient appointments.
Office Manager
Mhc Healthcare
Oxon Hill
03.2022 - 09.2022
- Maintained confidential records relating to personnel matters.
- Assisted in recruiting, onboarding and training new employees.
- Supervised staff members, organized schedules and delegated tasks.
- Responded to customer inquiries via phone or email in a professional manner.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Maintained filing system for records, correspondence and other documents.
Treatment Assistant
Kitsap Recovery Center
Port Orchard
06.2019 - 06.2021
- Provided crisis intervention services during times of distress or emergency situations.
- Monitored medication administration schedules for each client as prescribed by their physician.
- Implemented behavior modification techniques when needed according to client's individual plan.
- Conducted intakes and assessments to determine client needs.
- Evaluated, monitored, and documented client behaviors on a daily basis.
CNA
Kindred at Home
Bremerton
10.2016 - 06.2021
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Education
Associate of Applied Science - Diagnostic Medical Sonography
Tacoma Community College
Tacoma, WA06-2030
GED -
Olympic College
Bremerton, WA10-2015
Skills
- Patient care
- Diagnostic imaging
- Medical terminology
- Data entry
- Ultrasound equipment operation
- Heartsaver first aid CPR AED
- Anatomy
- Sonography Techniques
Timeline
Patient Access Representative
The Doctors Clinic
08.2024 - 01.2025
Office Manager
Mhc Healthcare
03.2022 - 09.2022
Treatment Assistant
Kitsap Recovery Center
06.2019 - 06.2021
CNA
Kindred at Home
10.2016 - 06.2021
Associate of Applied Science - Diagnostic Medical Sonography
Tacoma Community College
GED -
Olympic College
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