Madeline Strauss
Fort Myers
Summary
I will earn a Bachelor’s in Arts degree in Environmental Studies by Fall of 2028 and proceed to a Master’s program in Urban Planning. I plan to work for a company for sustainable urban planning. I plan on studying abroad in Europe for a semester in upcoming years to better expand my understanding of the environment and sustainable planning in foreign areas.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hostess
Miromar Lakes Beach and Golf Club
Fort Myers, FL
02.2026 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere and efficient flow of service.
- Managed reservations and waitlists using restaurant management software to optimize seating arrangements.
- Collaborated with kitchen staff to communicate guest preferences and special requests effectively.
- Monitored dining area to maintain cleanliness and organization, enhancing guest experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Expeditor, food runner, salad maker
Ken and Barb's Grove City Kitchen
Englewood, FL
11.2024 - Current
- Coordinated timely delivery of ingredients and supplies to ensure kitchen operations ran smoothly.
- Managed inventory levels, minimizing waste through effective stock rotation practices.
- Collaborated with kitchen staff to streamline order fulfillment processes and enhance service efficiency.
- Trained new staff on best practices for food safety and operational procedures within the expediting role.
- Communicated effectively with servers and kitchen personnel to streamline order processing.
- Resolved guest inquiries and concerns promptly, fostering a positive dining experience.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Cashier, Expeditor
Iggy's Doughboys and Chowderhouse
Warwick, RI
04.2022 - 07.2024
- Employee of the month: November 2022
- Provided exceptional customer service, resolving inquiries and enhancing guest experience.
- Maintained cleanliness and organization of work area to ensure a welcoming environment.
- Assisted in training new cashiers on operational procedures and customer interaction standards.
- Monitored inventory levels, restocking supplies to maintain optimal product availability.
- Implemented cash handling procedures, ensuring accuracy in daily cash drawer reconciliation.
- Resolved customer inquiries and complaints efficiently, enhancing service quality.
- Trained new staff on workflow processes and operational procedures for efficiency.
- Completed store opening and closing procedures and balanced tills.
Education
High School Diploma -
Lemon Bay High School
Englewood, FL05-2025
No Degree -
Pilgrim High School
Warwick, RIBachelor of Arts - Environmental Studies
Florida Gulf Coast University
Fort Myers, FL12-2028
Skills
- Communication
- Time management
- Organization
- Effective multitasking
- Patience and empathy
- Detail-oriented
- Customer service
- Cleaning and sanitation
- Cash handling
Certification
- Red Cross Infant and Adult First Aid and CPR
- Babysitting Certification
- Entrepreneurship and Small Business
Languages
English
Native or Bilingual
French
Elementary
Spanish
Elementary
Timeline
Hostess
Miromar Lakes Beach and Golf Club
02.2026 - Current
Expeditor, food runner, salad maker
Ken and Barb's Grove City Kitchen
11.2024 - Current
Cashier, Expeditor
Iggy's Doughboys and Chowderhouse
04.2022 - 07.2024
High School Diploma -
Lemon Bay High School
No Degree -
Pilgrim High School
Bachelor of Arts - Environmental Studies
Florida Gulf Coast University
Personal Interests
All Star Cheer, Oki-Ryu Karate, acrobatic gymnastics, travel, lacrosse, environment, architecture, French
Awards
Harvard University Book Award 11, High Honor Roll- 16 consecutive quarters 9-12, Student Athlete Scholars 11, 12, Individual All Around Cheerleading Competition- 9th in the state, 10, All Around Rhode Island Cheerleading Team 9-11, Miss Rhode Island Teen Volunteer 2024, Kent County 11, 12, Miss Warwick Rhode Island Teen, USA 10-11, Miss Kent County Rhode Island Teen, America 10, 11
Leadership Activities
- Founder & President of the Pilgrim High School Community Club 11
- Founder of The Positivity Project: Feel Good By Doing Good 10-12
- Vocal Athletes Advocating for Substance Use Alternatives 10-11
- Class of 2025 Executive Committee 9-11
- Interact Club 12