Madeline Thomas
Walton,KY
Summary
Competent crew member capable of working in a group based environment with experience in fast paced, demanding environments. Skilled in multi-tasking, workflow management and maintaining cleanliness and safety. Known for reliability, adaptability and a strong work ethic.
Overview
4
4
years of professional experience
Work History
Crew Member
Wendy's
Walton, KY
05.2022 - Current
- Delivered exceptional customer service in fast-paced environment.
- Operated kitchen equipment and maintained food safety standards.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Prepared and assembled food items according to company specifications.
- Trained new crew members on operational procedures and best practices.
- Managed inventory levels, ensuring timely restocking of supplies.
- Resolved customer complaints effectively, enhancing overall guest satisfaction.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Education
High School Diploma -
Larry A. Ryle High School
Union, KYNo Degree - Criminal Justice
Eastern Kentucky University
Richmond, KY05-2028
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cash handling
- Cleaning
- Attention to detail
- Taking orders
- Cleaning and sanitizing
- Customer engagement
- Interactive communication skills
- Integrity and honesty
- Safety awareness
- Basic math
- Verbal and written communication
- Leadership qualities
- Valid Driver's license
- Menu memorization
- Supplies monitoring and restocking
- Inventory restocking
- Order management
- Positive company representation
- Food running
- Health code compliance
- Beverage preparation
- Assertiveness
- Ordering procedures
- Quality control checks
Languages
Spanish
Limited Working
Interests
- Avid Reader
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Reading
- Drawing and Painting
- Animal Welfare Advocacy
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- I like working with my hands and fixing things
- Music, I play the Marimba and have been playing it since 6th grade
- Crafting and DIY Projects
- Participate in local theater productions, enhancing my public speaking and teamwork skills I worked in a college production of Present Laughter as an Assistant Stage Manager
- Creative Writing
Work Preference
Work Type
Part TimeInternshipLocation Preference
RemoteOn-SiteTimeline
Crew Member
Wendy's
05.2022 - Current
High School Diploma -
Larry A. Ryle High School
No Degree - Criminal Justice
Eastern Kentucky University