Madelyn Cleland
North Las Vegas,NV
Summary
Attentive Restaurant Hostess skilled at monitoring restaurant activity, maintaining efficient seating and coordinating dining flow. Takes initiative to expedite service with welcoming atmosphere. Works closely with restaurant workers to uphold quality standards of service.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Lazy Dog Restaurant & Bar
Las Vegas, NV
05.2024 - Current
- Managed reservations, waitlists, and special requests for large parties.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
- Answered telephone to provide dining information and take reservations.
Server
Longhorn Steakhouse
Parkersburg, WV
03.2023 - 08.2023
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills and calculate totals.
Restaurant Hostess
Longhorn Steakhouse
Parkersburg, WV
03.2022 - 08.2023
- Greeted customers and escorted them to their tables.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
Education
Some College (No Degree) - Business
University of Nevada, Las Vegas
Las Vegas, NVSkills
- Dining customer service
- Reservation planning
- Item promotion
- Greeting guests
- Multi-line telephones
- Dining area maintenance
Timeline
Restaurant Hostess
Lazy Dog Restaurant & Bar
05.2024 - Current
Server
Longhorn Steakhouse
03.2023 - 08.2023
Restaurant Hostess
Longhorn Steakhouse
03.2022 - 08.2023
Some College (No Degree) - Business
University of Nevada, Las Vegas
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