Highly interested in learning new computer programs and adapting to digital systems to help improve daily tasks
devoted to mental health awareness
travel and sight seeing
Madelyn Neville
Pullman,WA
Summary
Well-qualified manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
7
7
years of professional experience
Work History
Dispatcher
Eagle Peak Logistics
10.2025 - Current
- Supported drivers with issue resolution, roadside coordination, and customer delivery concerns.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Maintained dispatch accuracy by verifying paperwork, shipment details, and communication logs.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Directed dispatching, routing, and tracking of 70 fleet vehicles.
Team Lead
Walmart
02.2024 - 02.2025
- Trained new team members on company procedures and safety requirements to ensure compliance and readiness.
- Fostered teamwork and open communication while implementing employee recognition initiatives to boost morale and collaboration.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Provided coaching, feedback, and skill development opportunities to enhance team performance and individual growth.
Stocker
Walmart
10.2020 - 02.2024
- Unloaded, sorted, and stocked merchandise to optimize store layout and enhance product visibility.
- Answered customer questions and provided detailed product information to improve customer satisfaction.
- Managed inventory control through accurate counting and effective stocking of merchandise.
- Greeted customers and directed to requested products.
Cashier
Taco Bell
02.2020 - 10.2020
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and assessed their needs to provide tailored assistance.
- Adapted work hours to support store needs and accommodate varying customer traffic. and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions, ensuring high accuracy and customer satisfaction.
Education
Diploma -
Ephrata High School
Ephrata, WA06.2023
Skills
- Conflict resolution
- Attention to detail
- Quality control
- Logistics management
- Team development
- Coaching and mentoring
- Dedication to job completion
Interests
Timeline
Dispatcher
Eagle Peak Logistics
10.2025 - Current
Team Lead
Walmart
02.2024 - 02.2025
Stocker
Walmart
10.2020 - 02.2024
Cashier
Taco Bell
02.2020 - 10.2020
Diploma -
Ephrata High School