Madison Boyce
Murfreesboro,TN
Summary
Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Overview
4
4
years of professional experience
Work History
Crew Member
Bojangles'
Shelbyville, TN
08.2026 - Current
- Prepared and cooked menu items according to standardized recipes and quality standards.
- Maintained cleanliness and organization of work areas, adhering to health regulations.
- Handled cash transactions accurately, balancing registers at end of shifts.
- Assisted in inventory management, tracking stock levels and reducing waste through proper rotation.
- Resolved customer complaints swiftly, fostering positive dining experiences and repeat business.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Server/Bartender
Toots'
Murfreesboro, TN
01.2025 - 08.2026
- Provided exceptional customer service in fast-paced dining environment.
- Prepared and served beverages efficiently, ensuring quality standards.
- Maintained cleanliness and organization of bar area to enhance guest experience.
- Managed cash transactions accurately during busy shifts, minimizing discrepancies.
- Adapted quickly to changing demands and customer preferences throughout shifts.
- Leveraged knowledge of drink recipes to create signature cocktails for patrons.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Maintained impeccably clean, attractive and well-stocked bar area.
Team Trainer
Bojangles'
Shelbyville, TN
11.2022 - 08.2025
- Facilitated onboarding sessions for new employees, ensuring comprehensive understanding of company policies.
- Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
- Trained other employees in customer service, food safety, and performance requirements.
- Responded promptly to customer inquiries, ensuring positive service experiences.
- Assisted in restocking merchandise, maintaining organized displays for optimal customer access.
- Maintained productive, efficient approach to all tasks.
Education
High School Diploma -
Community High School
Unionville, TN2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Cleaning
- Customer engagement
- Safe food handling
Timeline
Crew Member
Bojangles'
08.2026 - Current
Server/Bartender
Toots'
01.2025 - 08.2026
Team Trainer
Bojangles'
11.2022 - 08.2025
High School Diploma -
Community High School