Madison Gutierrez
La Quinta,CA
Summary
Motivated and reliable team member with fast food experience. Seeking a part-time position where I can contribute strong work ethic, great customer service, and be a helpful part of the team. Flexible with scheduling, available on weekdays and weekends, and eager to learn and build on my experience.
Overview
1
1
year of professional experience
Work History
Crew Member
Cold Stone and Wetzel’s Pretzels
Palm Desert, California
06.2024 - 02.2025
- Assisted in the training of new employees.
- Ensured compliance with health and safety regulations at all times.
- Monitored employee performance and provided feedback on areas for improvement.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Responded to customer inquiries and complaints in a professional manner.
- Provided guidance and support to other team members as needed.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Assisted customers with product selection and ordering process.
- Operated cash registers to process payments from customers.
- Collaborated with team members to achieve daily goals.
- Provided customer service support to ensure satisfaction.
- Developed positive customer relationships through friendly greeting and excellent service.
- Maintained a clean and organized work area throughout shift.
- Addressed customer needs, responding to specific requests.
Education
High School Diploma -
Mirus Secondsry School
Palm Desert, California05-2026
Skills
- Customer service
- Health and safety compliance
- Cash handling
- Knowledge sharing
- Customer service focus
- Attention to detail
- Positive attitude
- Willingness to learn
- Safety
- Flexible schedule
- Organizing work stations
- Teamwork and collaboration
- Order preparation
Languages
English
Professional
Timeline
Crew Member
Cold Stone and Wetzel’s Pretzels
06.2024 - 02.2025
High School Diploma -
Mirus Secondsry School
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