Madison King
Morristown,TN
Summary
Detail-oriented individual with experience in customer service and retail environments and a future in the medical fields. Proven ability to effectively handle customer inquiries and resolve complaints, contributing to a positive experience and team success.
Overview
2
2
years of professional experience
Work History
Crew Member
Pelican's Snoballs
Morristown, TN
03.2023 - Current
- Executed opening and closing tasks, including workstation setup, surface cleaning, and supply restocking.
- Followed health and safety guidelines to maintain food safety standards.
- Cashier duties involve taking orders, collecting payments, and giving change.
- Assisted customers with flavor selection and order customization.
- Addressed customer complaints professionally to enhance satisfaction.
Sales Associate
Kohl's
Morristown, TN
11.2024 - 06.2025
- Maintained merchandise presentation according to store standards and guidelines.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
Education
High School Diploma -
Morristown West High School
Morristown, TN05-2025
Some College (No Degree) -
Walters State Community College
Morristown, TNSkills
- Customer service
- Cash handling
- Team collaboration
- Problem resolution
- Time management
- Crew leadership
Accomplishments
- Member of HOSA in high school, participating in medical field related activities.
Timeline
Sales Associate
Kohl's
11.2024 - 06.2025
Crew Member
Pelican's Snoballs
03.2023 - Current
High School Diploma -
Morristown West High School
Some College (No Degree) -
Walters State Community College