Madison Mcghee
TAMPA,FL
Summary
Organized, dedicated and hardworking individual with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Ferrara Dental, PLLC
07.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Managed department budgets and generated financial reports for management review.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Paraprofessional Educator
Elm Park Elementary School
08.2021 - 10.2022
- Provided support to help students with special needs learn and grow.
- Provided support during classes, group lessons, and classroom activities.
- Supported student learning objectives through personalized and small group assistance.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Waitress
Two Chefs Restaurant
11.2020 - 10.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Associate of Applied Science - Exercise Health And Science
Westfield State University
Westfield, MA05.2020
GED -
Wachusett Regional High School
Holden, MA05.2018
Skills
- Data Entry Documentation
- Customer Service
- Program File Distribution
- Organization
- Critical Thinking
- Data Management
- Prioritization
Timeline
Administrative Assistant
Ferrara Dental, PLLC
07.2023 - Current
Paraprofessional Educator
Elm Park Elementary School
08.2021 - 10.2022
Waitress
Two Chefs Restaurant
11.2020 - 10.2022
Associate of Applied Science - Exercise Health And Science
Westfield State University
GED -
Wachusett Regional High School
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