Madison Meleski
Davenport,FL
Summary
Dynamic customer service professional with experience at Cheddar's Scratch Kitchen, excelling in fast-paced environments. Proven ability to handle cash transactions accurately while providing exceptional service. Strong multitasking and phone etiquette skills enhance customer satisfaction, ensuring efficient order fulfillment and resolution of concerns. Quick learner dedicated to maintaining high standards of service.
Overview
4
4
years of professional experience
Work History
To Go Specialist
Cheddar's Scratch Kitchen
07.2025 - Current
- Assembled and organized to-go orders for efficient customer pickup.
- Collaborated with kitchen staff to ensure accurate order fulfillment.
- Maintained cleanliness and organization of the to-go area for safety compliance.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery or pick up.
- Processed payments and handled cash transactions accurately and efficiently.
- Adapted to fast-paced environment while maintaining attention to detail in order preparation.
- Provided exceptional customer service, resolving issues promptly to enhance satisfaction.
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
Front Service Clerk
Publix
05.2024 - 07.2025
- Provided exceptional customer service by assisting shoppers with inquiries and locating products.
- Operated cash register accurately, ensuring efficient transaction processing and balanced cash drawers.
- Maintained cleanliness and organization of front-end areas to enhance overall shopping experience.
- Enhanced customer satisfaction by providing efficient and friendly front-end services.
- Assisted customers with locating desired products within the store, enhancing their overall shopping experience.
- . Adapted well under pressure during high-volume hours or holiday seasons, consistently delivering prompt and courteous service to customers.
Customer Service Cashier
Shaw's Supermarket
11.2021 - 02.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional service to enhance customer satisfaction and loyalty.
- Managed cash register operations, ensuring accuracy in cash handling.
- Resolved customer complaints effectively, promoting positive shopping experiences.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
High School Diploma -
Davenport High School
Davenport, FLSkills
- Strong multitasking
- Phone etiquette
- Initiative-taking
- Quick learner
- Flexibility
- Point of sale systems
- Money handling
Timeline
To Go Specialist
Cheddar's Scratch Kitchen
07.2025 - Current
Front Service Clerk
Publix
05.2024 - 07.2025
Customer Service Cashier
Shaw's Supermarket
11.2021 - 02.2024
High School Diploma -
Davenport High School