Madison Myers
Dayton,OH
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Solis Construction
Xenia, OH
03.2025 - 01.2026
- Maintained organized filing systems to ensure easy access to important documents.
- Communicated effectively with vendors and subcontractors regarding project needs.
- Implemented improvements to office procedures, enhancing workflow efficiency.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Assistant Manager
Palm Beach Tan
Xenia, OH
09.2024 - 03.2025
- Assisted in daily operations to ensure exceptional customer service and satisfaction.
- Trained new employees on company policies, procedures, and effective sales techniques.
- Monitored inventory levels and coordinated restocking efforts to maintain product availability.
- Resolved customer inquiries and complaints promptly, enhancing overall experience quality.
Front Desk Receptionist
Michaels Salon and Day Spa
Centerville, Ohio
12.2022 - 05.2023
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Developed strong working relationships with team members, fostering a positive work environment.
- Completed data entry and filing to keep records updated for easy retrieval.
Front Desk Receptionist
Jackson Hewitt
Kettering Ohio
12.2021 - 05.2022
- Assisted with administrative tasks, including data entry and maintaining accurate records of guest interactions.
- Collaborated with team members to improve front desk operations and streamline guest services effectively.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
Front Desk Receptionist
Holiday Inn Express and Suites
Centerville Ohio
12.2020 - 11.2021
- Greeted guests upon arrival, providing exceptional customer service and information about hotel amenities.
- Managed check-in and check-out processes efficiently, ensuring accuracy in guest billing and reservations.
- Answered incoming calls promptly, addressing inquiries and directing calls to appropriate departments.
- Coordinated with housekeeping to ensure timely room availability and cleanliness for arriving guests.
- Maintained organized front desk area, keeping brochures and promotional materials up-to-date for guest convenience.
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction during their stay.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Shift Leader
Jimmy John’s
Centerville Ohio
12.2019 - 11.2020
- Supervised team operations, ensuring adherence to quality standards and efficient workflow.
- Trained new staff on procedures, enhancing service speed and customer satisfaction.
- Managed inventory levels, reducing waste through effective stock control techniques.
- Implemented promotional strategies, increasing sales during peak hours by optimizing staffing schedules.
- Resolved customer complaints promptly, fostering a positive dining experience and repeat business.
- Trained new employees and delegated daily tasks and responsibilities.
Crew Member
Dunkin Donuts- DH Restaurant Group
Centerville Ohio
11.2018 - 11.2019
- Prepared and served a variety of coffee beverages and food items with efficiency.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Assisted in managing inventory levels by restocking supplies as needed during busy shifts.
- Provided exceptional customer service, effectively addressing inquiries and resolving issues promptly.
Education
Business Management
Sinclair Community College
Dayton, OHHigh School Diploma -
Bellbrook High School
Bellbrook, OH05.2020
Skills
- Office administration
- Customer service
- Effective communication
- Document management
- Inventory management
- Scheduling appointments
- Data entry accuracy
- Front desk operations
- Training and onboarding
- Problem resolution
- Time management
- Sales support
Timeline
Administrative Assistant
Solis Construction
03.2025 - 01.2026
Assistant Manager
Palm Beach Tan
09.2024 - 03.2025
Front Desk Receptionist
Michaels Salon and Day Spa
12.2022 - 05.2023
Front Desk Receptionist
Jackson Hewitt
12.2021 - 05.2022
Front Desk Receptionist
Holiday Inn Express and Suites
12.2020 - 11.2021
Shift Leader
Jimmy John’s
12.2019 - 11.2020
Crew Member
Dunkin Donuts- DH Restaurant Group
11.2018 - 11.2019
Business Management
Sinclair Community College
High School Diploma -
Bellbrook High School