Madison Ooley
Madisonville,TN
Summary
Dynamic professional with a proven track record in customer service and teamwork, demonstrated at Dunkin Donuts and beyond. Skilled in problem-solving and time management, I have successfully boosted revenue by diversifying product offerings and implementing efficient systems. Known for integrity and initiative, I excel in fostering hospitality service excellence and crew leadership. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
Dunkin Dounts
06.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Business Owner
Owner
01.2024 - Current
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Implemented efficient systems for inventory management, order processing, and shipping logistics.
Floor Staff
Regal Cinemas
01.2023 - 02.2024
- Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
- Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
- Handled cash transactions efficiently while adhering to company policies for secure financial management.
Education
GED -
FLVS
Orlando, FL01.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cleaning
- Interactive communication skills
- Integrity and Honesty
- Initiative and Self-Motivation
- Crew Leadership
- Safety
- Hospitality service expertise
Certification
Excel
Powerpoint
Microsoft
Timeline
Crew Member
Dunkin Dounts
06.2024 - Current
Business Owner
Owner
01.2024 - Current
Floor Staff
Regal Cinemas
01.2023 - 02.2024
GED -
FLVS