Madison Roberts-Harrison
Hyattsville,MD
Summary
Detail-oriented individual with a background in fast-paced environments. Recognized for effective conflict resolution and maintaining cleanliness while delivering exceptional service. Committed to supporting team success and enhancing customer experience through proactive problem-solving.
Overview
1
1
year of professional experience
Work History
Crew Member
Jersey Mike's Subs
Hyattsville, Maryland
07.2025 - Current
- Prepared fresh ingredients for sandwiches and salads daily.
- Assisted customers with menu selections and special requests.
- Maintained the cleanliness of workstations and dining areas consistently.
- Operated cash register and processed customer transactions accurately.
- Engaged with customers to create a welcoming atmosphere in the shop.
- Performed cashier duties such as taking orders, collecting payments, and providing change.
- Completed opening and closing tasks, such as setting up workstations, cleaning surfaces, and restocking supplies.
- Cleaned the restaurant area by sweeping the floors, wiping the tables, and emptying the trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Talked pleasantly with customers while taking orders, and promoted a positive image for the business.
Camp Counselor
Seaton Elementary School
Washington, District of Columbia
07.2024 - 08.2024
- Supervised daily activities for children in a safe, engaging environment.
- Assisted in maintaining the cleanliness and safety of the camp area.
- Organized recreational games and educational activities to promote teamwork.
- Communicated effectively with parents regarding camper needs and concerns.
- Monitored children's behavior and resolved conflicts as they arose.
- Facilitated group discussions to encourage social skills and inclusivity.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Established and built relationships with campers to ease fears in new environment.
- Helped campers build confidence and self-esteem through consistent guidance and mentoring.
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
- Communicated regularly with parents regarding their child's progress at camp.
- Monitored activities matched to individual and group abilities to keep campers safe.
- Facilitated group problem-solving discussions to build positive relationships among campers.
- Tracked attendance, checking off present individuals.
- Collaborated with fellow counselors in planning fun evening events such as movie nights or talent shows.
- Welcomed participants and directed them to their assigned areas.
- Enforced COVID-19 safety procedures and protocols before, during, and post-camp to enhance wellness.
Education
High School Diploma -
Archbishop Carroll High School
Washington, DCSkills
- Customer service
- Team building
- Conflict resolution
- Time management
- Effective communication
- Activity planning
- Taking orders
- Ordering procedures
- Workplace efficiency
- Cleaning
- Safety awareness
- Influencing skills
- Problem-solving
- Attention to detail
- Flexible schedule
- Teamwork and collaboration
- Heavy lifting
- Integrity and honesty
- Self-discipline
- Workplace safety
Accomplishments
Honor Roll
Affiliations
Basketball Manager(volunteer)
Timeline
Crew Member
Jersey Mike's Subs
07.2025 - Current
Camp Counselor
Seaton Elementary School
07.2024 - 08.2024
High School Diploma -
Archbishop Carroll High School