Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Madison Rowe

Nashville,TN

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

8
years of professional experience

Work History

Cardinal Distributing
Bozeman, MT

Sales Associate
09.2022 - 05.2023

Job overview

  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Increased sales by offering advice on purchases and promoting additional products.

Armory Hotel

Server/Bartender
10.2021 - 03.2023

Job overview

  • Accurately and efficiently made drinks while giving five-star service
  • Memorized details of lunch and dinner specials, and seasonal menu items.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.

Ted's Montana Grill Inc
Bozeman, MT

Server/Main Bartender
04.2018 - 11.2022

Job overview

  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.

Kobe Seafood & Steakhouse
Great Falls, MT

Server/Bartender
03.2015 - 08.2018

Job overview

  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.

Education

Grand Canyon University
Phoenix, AZ

Bachelor of Science from Applied Management
10.2022

University Overview

Skills

  • Sales Expertise
  • Point of Sale (POS) system operations
  • Problem resolution
  • Customer service
  • Dispute Mediation
  • Guest Relations
  • Fine Dining
  • Multitasking Strengths
  • Social Perceptiveness

Timeline

Sales Associate
Cardinal Distributing
09.2022 - 05.2023
Server/Bartender
Armory Hotel
10.2021 - 03.2023
Server/Main Bartender
Ted's Montana Grill Inc
04.2018 - 11.2022
Server/Bartender
Kobe Seafood & Steakhouse
03.2015 - 08.2018
Grand Canyon University
Bachelor of Science from Applied Management
Madison Rowe