Madison Smith
Paradise,CA
Summary
Attentive and detail-oriented assistant store manager offering several years of experience working in the retail industry in both an administrative and on-the-floor capacity. Enthusiastic and driven demeanor with a strong background in building successful teams. Proven track record for creating a positive working environment and increasing customer satisfaction.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Hobby Lobby
Chico, CA
02.2024 - Current
- Create a working schedule for 30+ employees with differing availabilities to ensure every department is covered for the entirety of each business day.
- Direct projects and daily tasks to streamline operations.
- Monitor memos and emails for timely responses to enhance communication.
- Promptly switch out register tills at shift changes and end of day.
- Accurately run a security check of the building and conduct closing duties.
Backup Bookkeeper
Hobby Lobby
Chico, CA
02.2024 - Current
- Balance and reconcile tills from previous business day to maintain accurate financial records.
- Appropriately deposit all cash from sales of the previous day into the Smart Safe and input all daily cash flow into the computer system which transmits to corporate.
- Create weekly change orders to meet store's change demands effectively.
Floral Department Lead
Hobby Lobby
Chico, CA
03.2023 - Current
- Order low-stock and missing floral products weekly to maintain full shelves.
- Unpack, sort, and stock floral freight on truck day to ensure timely availability of products.
- Arrange aisles and tables with seasonal floral products to enhance visual appeal.
Cashier/Customer Service Manager
Hobby Lobby
Daytona Beach, FL
09.2022 - 01.2023
- Welcomed customers and supported cashiers with return approvals and price checks to enhance customer service.
- Operated cash register efficiently to facilitate smooth checkout for customers using cash, card, or check.
- Restocked returned items on shelves, ensuring store organization and product availability.
Server
3 Bricks BBQ
DeLand, FL
08.2022 - 09.2022
Preschool Teacher
Noah's Ark Preschool
Chico, CA
01.2020 - 08.2022
Education
Associate of Arts - English
Butte College
Oroville, CA05-2022
Certificate - Child Development
Butte College
Oroville, CA05-2021
Skills
- Management
- Bookkeeping
- Customer Service
- Cash Handling
- Team Building
- Retail Operations
- Project Coordination
- Scheduling
- Inventory
Timeline
Assistant Store Manager
Hobby Lobby
02.2024 - Current
Backup Bookkeeper
Hobby Lobby
02.2024 - Current
Floral Department Lead
Hobby Lobby
03.2023 - Current
Cashier/Customer Service Manager
Hobby Lobby
09.2022 - 01.2023
Server
3 Bricks BBQ
08.2022 - 09.2022
Preschool Teacher
Noah's Ark Preschool
01.2020 - 08.2022
Associate of Arts - English
Butte College
Certificate - Child Development
Butte College