Madison Snead
Hanover,VA
Summary
Dedicated, with experience in industry. Maintains professional appearance and demeanor and completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
2
2
years of professional experience
Work History
Server
Marty's Grill
2022.11 - 2023.06
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Increased sales significantly by upselling higher-end products to customers.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
Server
Eat Catering
2021.01 - 2023.01
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Arranged linens and table settings according to seating plan and event theme.
- Maintained flexible work schedule to meet event needs.
- Loaded and unloaded delivery van carefully to maximize efficiency.
Hostess /Food Runner
Industrial Taphouse
2021.12 - 2022.11
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Restocked food supplies in kitchen and organized storage areas.
Event Assistant
Sky Zone Trampoline Park
2022.01 - 2022.05
- Greeted and directed guests at private events and explained seating arrangements to keep tables organized.
- Performed event coordination for larger parties and gatherings.
- Delighted clients with exceptional events, consistently exceeding expectations with design and execution.
- Handled clients' deposits and payments with organized approach and good recordkeeping abilities.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
Education
High School Diploma -
Hanover High School
Mechanicsville, VA06.2023
Skills
- Menu Memorization
- Suggestive Selling
- Cash Handling
- Team Bonding
- Computer Skills
Hobbies and Interest
In my free time, I enjoy reading, baking, and spending time with loved ones.
Timeline
Server
Marty's Grill
2022.11 - 2023.06
Event Assistant
Sky Zone Trampoline Park
2022.01 - 2022.05
Hostess /Food Runner
Industrial Taphouse
2021.12 - 2022.11
Server
Eat Catering
2021.01 - 2023.01
High School Diploma -
Hanover High School
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