Madison Stoltz
Nine Mile Falls
Summary
Motivated professional with experience in retail operations and team leadership. Skilled in training new employees, managing cash register operations, and resolving customer inquiries. Committed to enhancing customer satisfaction and maintaining efficient workflows.
Overview
2
2
years of professional experience
Work History
Shift Lead
Alkaloid
Spokane
06.2022 - 10.2024
- Supervised team members during daily operations to ensure smooth workflow.
- Maintained accurate inventory records and restocked shelves as needed.
- Operated point-of-sale systems for transactions and customer checkouts.
- Assisted in resolving customer inquiries and complaints effectively.
- Assisted in the training of new employees.
- Performed opening and closing procedures such as setting alarm systems, counting money.
Front End Team Lead
Walmart
Spokane
02.2024 - 06.2024
- Trained new employees on checkout procedures and customer engagement techniques.
- Coordinated daily tasks to ensure efficient store operations and workflow management.
- Assisted in managing cash register operations and balancing cash drawers.
- Collaborated with team members to maintain clean and organized checkout areas.
- Resolved customer inquiries and issues promptly to ensure positive experiences.
- Managed customer complaints and rectified issues to complete satisfaction.
Online Grocery Associate
Walmart
Spokane
10.2023 - 02.2024
- Assisted customers with online grocery orders and inquiries.
- Selected and packed items accurately for delivery or pickup.
- Brought customer orders to vehicles
Team Member
Stoner St Productions
Spokane
02.2023 - 06.2023
- Inspected finished products for quality and compliance with standards.
- Collaborated with team members to maintain smooth workflow and productivity.
- Assisted in training new employees on equipment operation.
- Packaged completed products according to customer specifications.
- Conducted quality control checks on all outgoing items prior to shipment.
Education
High School Diploma -
Joel E Ferris High School
Spokane, WA06-2019
Skills
- Inventory management
- Point-of-sale operation
- Cash handling
- Customer engagement
- Quality inspection
- Team coordination
Timeline
Front End Team Lead
Walmart
02.2024 - 06.2024
Online Grocery Associate
Walmart
10.2023 - 02.2024
Team Member
Stoner St Productions
02.2023 - 06.2023
Shift Lead
Alkaloid
06.2022 - 10.2024
High School Diploma -
Joel E Ferris High School