Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline

Madisyn Olivarez

N/A
St. Petersburg,FL
8
years of professional experience

Dedicated Server experienced in enhancing guest experiences through effective communication and teamwork. Delivered exceptional customer service and efficiently handled cash transactions, contributing to positive dining experiences and swift complaint resolution.

Work History

Server

2 Years 5 Months
CALI | 03.2024 - Current
  • Provided exceptional customer service, ensuring timely order delivery and satisfaction.
  • Trained new servers on menu knowledge and service standards for improved team performance.
  • Collaborated with kitchen staff to maintain efficient workflow during peak hours.
  • Assisted in maintaining cleanliness and organization of dining area for optimal guest experience.
  • Handled cash register operations accurately, processing transactions swiftly and efficiently.
  • Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Babysiter

8 Years 4 Months
N/A | 04.2018 - Current
  • Supervised children's daily activities, ensuring safety and adherence to established routines.
  • Developed engaging educational games to promote learning and creativity among children.
  • Communicated effectively with parents regarding children's progress and behavior updates.
  • Implemented positive discipline strategies to encourage good behavior and conflict resolution.

Host/carryout

1 Year 7 Months
Carrabas Italin Grill | 06.2022 - 01.2024
  • Managed reservation system to optimize seating arrangements and minimize wait times.
  • Greeted and seated guests, ensuring prompt and friendly service.
  • Coordinated with kitchen and service staff to facilitate smooth dining experiences.
  • Trained new hosts on company standards and customer service protocols.
  • Monitored dining area for cleanliness and ambiance, addressing any issues promptly.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Front Desk Receptionist

1 Year 2 Months
Splash Harbour Waterpark | 05.2021 - 07.2022
  • Welcomed guests with exceptional customer service, ensuring a positive first impression.
  • Managed guest check-in and check-out processes efficiently using reservation systems.
  • Coordinated communication between departments to resolve guest inquiries promptly.
  • Assisted in maintaining cleanliness and organization of front desk area for optimal operation.
  • Monitored inventory levels of office supplies and initiated restocking as needed.
  • Trained new staff on front desk procedures and customer service standards.

Cordinator for Birthdays/ Kid Watching

7 Months
Jump Station Fl | 06.2018 - 01.2019
  • Coordinated project timelines and schedules to ensure timely completion of initiatives.
  • Streamlined communication between departments to enhance collaboration and efficiency.
  • Developed training materials and conducted sessions for new staff onboarding.
  • Managed inventory systems, ensuring accurate tracking and reporting of supplies.

Education

No Degree - Arts, Humanities, And Design

St Petursburg College | St. Petersburg, FL | 08.2025

Audio engineering is the art and science of recording, manipulating, mixing, and reproducing sound using technology. Ensuring that voices, instruments, or sound effects are captured cleanly and balanced so they sound great on any speaker.

High School Diploma

Gibbs High School | St. Petersburg, FL | 05.2022
  • 3.0 GPA
  • Attended a performing arts high school as the major of studying being a vocalist.
  • studying singing classical music for 4 years
  • learned on how to sing in 4 different languages including french, german, italian, spanish.
  • private vocal lessons

Skills

Hospitality service expertise
Customer service excellence
Guest engagement
Cash handling
Professional demeanor
good with kids

Accomplishments

  • Ronald Mcdonald house charities- organized donations
  • 2 years of experience training in musical theater at the straz theater
  • 8 years of voice lessons
  • experience in recording studio, and on stage

Interests

Documenting and sharing travel experiences.
I participate in low-impact exercises to strengthen core muscles.
Yoga
Gym Workouts
Music
Crafting and DIY Projects
Fashion
Dance for 3 years. ballet
jazz
tap
contemporary
hip hop
Creative Writing
Acting and Theater
Drawing and Painting
guitar/ piano
singing
Reading

Timeline

Server

CALI
03.2024 - CurrentRead More

Host/carryout

Carrabas Italin Grill
06.2022 - 01.2024Read More

Front Desk Receptionist

Splash Harbour Waterpark
05.2021 - 07.2022Read More

Cordinator for Birthdays/ Kid Watching

Jump Station Fl
06.2018 - 01.2019Read More

Babysiter

N/A
04.2018 - CurrentRead More

St Petursburg College

No Degree from Arts, Humanities, And Design
Read More

Gibbs High School

High School Diploma
Read More
Madisyn Olivarez