Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mae Walker

Marina,CA

Summary

Motivated college student and service industry professional experienced with quality customer service and bartending. Utilizes effective communication and multitasking skills to maintain high service standards. Customer-focused and devoted to meeting team and customer needs.

Overview

5
5
years of professional experience

Work History

Crew Member

Trader Joe's
09.2024 - Current
  • Consistently met or exceeded performance goals by maintaining high standards of efficiency, productivity, and customer service.
  • Collaborated with team members to meet daily objectives and maintain smooth store operations.
  • Worked closely with management to ensure accurate forecasting of product demand, and conducted dry produce orders to ensure sufficient product stock.
  • Utilized knowledge of seasonal produce and agriculture to ensure the consistent stock of high quality produce for guests.

Server

Yard House
05.2024 - 09.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.


Bartender

Sushi Confidential
10.2023 - 05.2024
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.

Server

Red Robin
02.2021 - 11.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.

Education

Bachelor of Arts - Visual And Public Arts

California State University, Monterey Bay
Seaside, CA
06-2027

Skills

  • Customer service
  • Multitasking and organization
  • Teamwork and collaboration
  • Time management
  • Safe food handling
  • Order management
  • Responsible alcohol service
  • High volume dining

Timeline

Crew Member

Trader Joe's
09.2024 - Current

Server

Yard House
05.2024 - 09.2024

Bartender

Sushi Confidential
10.2023 - 05.2024

Server

Red Robin
02.2021 - 11.2023

Bachelor of Arts - Visual And Public Arts

California State University, Monterey Bay

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