Magaly Garcia Martinez
Spartansburg,SC
Summary
Proven leader in business development with a track record at Brick N’ Stones LLC, adept in social media marketing and exceptional customer service. Spearheaded team to surpass sales goals through strategic marketing and competitive analysis, achieving significant customer satisfaction and operational efficiency. Recognized for coaching teams towards excellence and implementing data-driven decisions for growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager of Business Development and Sales
Brick N’ Stones LLC
07.2023 - Current
- Enhanced customer satisfaction with efficient account management, timely follow-ups, and prompt resolution of issues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Led team meetings focused on sharing best practices which contributed significantly to overall team success.
- Collaborated with sales, marketing and other internal teams to meet shared goals.
- Improved overall project efficiency by implementing effective electrical construction plans and schedules.
- Led facility expansions, including design coordination, construction oversight, and commissioning activities.
Hairstylist
Nancys Hair Express
10.2022 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Retail Store Manager
Cricket Wireless
04.2021 - 07.2023
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
Education
High School Diploma -
Dorman High School
Roebuck, SC05.2021
Skills
- Social Media Marketing
- Sales Presentations
- Competitive Analysis
- Data-driven decision-making
- Customer Service
- Goal Setting and Achievement
Certification
•Licensed in Cosmetology
• Notary Public certified
Languages
Spanish
Native or Bilingual
Timeline
Manager of Business Development and Sales
Brick N’ Stones LLC
07.2023 - Current
Hairstylist
Nancys Hair Express
10.2022 - Current
Retail Store Manager
Cricket Wireless
04.2021 - 07.2023
High School Diploma -
Dorman High School
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