Magdalena Andres
Sioux Falls,SD
Summary
Self-motivated patient access representative with three years of experience in clinical settings. Experienced in patient registration, insurance verification, and coordinating appointments. Well-versed in policies, procedures, and clear communication to help patient receive timely care.
Overview
3
3
years of professional experience
Work History
Patient Access Representative
Sanford Health
Sioux Falls, South Dakota
01.2024 - Current
- Collected, verified, and reviewed insurance information eligibility
- Greeted patients and verified accurate demographics during registration
- Collaborated closely with nursing team to resolve patient needs, coordinate appointments, and obtain insurance referrals.
- Operated a multi-line phone system to schedule appointments, address patient inquiries, and direct calls to appropriate departments
- Scanned, faxed, and obtained required documents
Spanish Interpreter
St. Mary's Health Clinic
Minneapolis, Minnesota
09.2023 - 01.2024
- Translated all healthcare interactions between Spanish-speaking patients and providers
- Collaborated with providers and nurses to provide language and community services for patients
- Translated documents and instructions with accuracy
- Drafted written translations of instructions and policies
- Maintained confidentiality of patient information
Education
Some College (No Degree) - Psychology
University of Minnesota
Minneapolis, MNSkills
- Insurance eligibility verification
- Referral coordination
- HIPAA Compliance
- Computer and office equipment
- Attention to detail
- Multitasking and organization
- Verbal and written communication
- Team collaboration
Timeline
Patient Access Representative
Sanford Health
01.2024 - Current
Spanish Interpreter
St. Mary's Health Clinic
09.2023 - 01.2024
Some College (No Degree) - Psychology
University of Minnesota