Summary
Overview
Work History
Education
Skills
Certification
Volunteer Work
Timeline
Generic

Magdalene O'Leary

Minneapolis,Minnesota

Summary

Motivated worker with an engaging personality and flexible approach. Upbeat, friendly, and able to anticipate customer needs to facilitate enjoyable dining experiences. Strong work ethic with a willingness to take initiative.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Waitress

Thr3 Jack
09.2022 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Waitress

Stone Toad Bar & Grill
01.2020 - Current


  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Assisted with Back of House responsibilities, including dishwashing and food preparation as needed.

Receptionist

Ahava Salon And Spa
07.2020 - 03.2021
  • Answered central telephone system and directed calls accordingly.
  • Confirmed appointments, communicated with clients and updated client records.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Resolved customer problems and complaints

Spa Concierge

Sunflower Spa
09.2019 - 04.2020
  • Set up lockers with robes and slippers to prepare guests for massages and facials.
  • Recommended and sold spa packages and memberships based on client's preferences and needs.
  • Washed, dried and folded towels to keep laundry area and dressing rooms clean and properly stocked.
  • Managed front desk by answering phones, scheduling appointments and greeting guests.

Education

Kinesiology

University of Minnesota - Twin Cities
Minneapolis, MN
05.2025

High School Diploma -

Appleton North High School
Appleton, WI
05.2021

Skills

  • Customer Service (Service-oriented)
  • Strong multitasking
  • Team Collaboration
  • Cleanliness
  • Positivity
  • High Energy

Certification

  • First Aid/CPR Certified

Volunteer Work

Since middle school and continuing thereafter, I've dedicated considerable time to volunteer work, contributing to various causes. This has involved extensive involvement with the Salvation Army, participating in activities such as tree planting, painting non-profit buildings, packaging and distributing essential home goods and food to those in need, as well as assisting at fundraisers and auctions.

Timeline

Waitress

Thr3 Jack
09.2022 - Current

Receptionist

Ahava Salon And Spa
07.2020 - 03.2021

Waitress

Stone Toad Bar & Grill
01.2020 - Current

Spa Concierge

Sunflower Spa
09.2019 - 04.2020

Kinesiology

University of Minnesota - Twin Cities

High School Diploma -

Appleton North High School
Magdalene O'Leary